Ratings based on 203 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Very clean, rustic cottage style suites with everything you need in the kitchen. Beautiful property right on the river with amazing mountain views. Lots of areas to walk nearby. The restaurant on site surprised us with how good it was. The elk tacos were a highlight.
Comment from Hotel Management
2 Jun 2024 by Jasper House Bungalows, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our property and restaurant. We look forward to welcoming you back!
by A verified traveler
Posted 31 May 2024
Had good stay, highly recommended
Comment from Hotel Management
2 Jun 2024 by Jasper House Bungalows, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and we look forward to welcoming you back!
by A verified traveler
Posted 31 May 2024
Beautiful property by the Athabasca river.
Comment from Hotel Management
2 Jun 2024 by Jasper House Bungalows, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and enjoyed our location. We look forward to welcoming you back!
by A verified traveler
Posted 30 May 2024
Great location, friendly staff, older facility needing upgrades, had a few ants in the place. Not sure why so many trees have been cut in the site, could have been due pests.
Comment from Hotel Management
30 May 2024 by Jasper House Bungalows, Hotel Management
Thank you for taking time to give feedback, we will always look at what we can improve, in relation to the forests -mountain Pine beetles are causing trees to die which leaves us no choice but to cut them down. We hope to see you here again in the future.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
2 Jun 2024 by Jasper House Bungalows, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and we look forward to welcoming you back!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
2 Jun 2024 by Jasper House Bungalows, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and we look forward to welcoming you back!
by A verified traveler
Posted 24 May 2024
The setting for this property is excellent. The staff were knowledgeable and friendly. The cabin we were in was dated however and the beds were very hard. It was like sleeping on a board. I had pressure points and a sore next each morning. I won’t likely book this property again for this reason.
Comment from Hotel Management
30 May 2024 by Jasper House Bungalows, Hotel Management
Thank you for the feedback, we will always aim to look at where we can improve things and will look into the problems aforementioned. We hope to see you back here in the future.
by A verified traveler from Calgary
Posted 24 May 2024
Front desk and restaurant staff were super friendly, knowledgeable, and efficient. Good at the restaurant was very good and reasonably priced. I was surprised at just how good. Our unit was clean and likeable but the bathroom could have been a bit bigger. It’s difficult to find something wrong with our stay.
Comment from Hotel Management
30 May 2024 by DB, Hotel Management
Thank you for the Feedback, i am glad you enjoyed your stay with us and hope to see you again in the future.
by A verified traveler
Posted 24 May 2024
Been staying here for years ! Always good!
Comment from Hotel Management
24 May 2024 by Jasper House Bungalows, Hotel Management
Thank you so much for your kind review! We are delighted to hear that you've consistently had good experiences during your stays with us! We look forward to welcoming you back for many more pleasant visits on your next Jasper adventure!
by A verified traveler
Posted 22 May 2024
Poor
Comment from Hotel Management
24 May 2024 by Jasper House Bungalows, Hotel Management
Thank you for your Feedback! We’re truly sorry to hear that your stay did not meet your expectations. We strive to provide excellent service with our staff and a tranquil comfort, and its disappointing to learn we fell short in your case. We hope you take the time to answer our short survey sent to get more details about your stay, this will help us improve our services for future guests & we hope to have the opportunity to welcome you back to your next Jasper adventure and provide you with a much better experience.
