Ratings based on 77 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2021
Charming room, comfy beds, beautiful quilts, knowledgeable host
Comment from Hotel Management
28 Mar 2021 by Louise, Hotel Management
Thank you for this review. Your visit is important to me and I appreciate the feedback
by A verified traveler
Posted 11 Jan 2020
Comment from Hotel Management
15 Jan 2020 by Louise, Hotel Management
Thank you for this review
by A verified traveler from Toronto, Canada.
Posted 29 Sep 2019
The beds were comfortable with clean linen. The room was good. To get
water one had to go downstairs to the kitchen but at night the dog was in
there. The shower head and the toilet needs a change ASAP. The bathroom was roomy and clean. The rooms had no locks and the main door was unlocked all day. The land lady was very pleasant and helpful.
Cannot give a high rating.
Comment from Hotel Management
29 Sep 2019 by Louise, Hotel Management
Thank you for your observations. The house is safer than you realize. The dog didn't come into the house until after 11 pm. I'll check the bathroom fixtures regarding the shower head. This has never been mentioned to me.
Sincerely,
Louise
by A verified traveler from West Chester
Posted 26 Aug 2019
I was shocked to find out that we had to share 1 bathroom with the rest of the house. Our room was on the 2nd floor and having to wait for others to vacate the bathroom and middle of the night trips to it were very undesirable. Also, the owner has a very large dog. One of my group is extremely allergic to dogs so we had to cut our visit short. No where was it listed that there was a dog. In today's world of allergies, I would think notification of such would be mandatory. The breakfast included applesauce cups (like what I give my grandchildren) and instant coffee. Not at all what I'm used to at a "bed and breakfast". Very disappointing.
Comment from Hotel Management
31 Aug 2019 by Louise, Hotel Management
Dear Deb.
The room is as it's listed on the website, with a shared bathroom, which meets the home accommodation standards. The site is listed as pet friendly, so there is mention of animals on site. The breakfast is also listed as continental, and the contents of the breakfast are as specified. It also took me two days to catch up with you for payment for the room. I give you a 1 out of 5 as well, for leaving without paying and for bringing in 2 more guests than you listed, which you subsequently weren't charged for.
Louise
by A verified traveler from Brampton
Posted 15 Aug 2019
Within walking distance to restaurants and shops.
Comment from Hotel Management
7 Sep 2019 by Louise, Hotel Management
Thank you for your review. It's kind of you to take the time to write it.
Sincerely,
Louise
by A verified traveler
Posted 10 Aug 2019
Louise was lovely and all the little treats (hot chocolate, popcorn, fruit etc) were a great touch. The bathroom and floors were spotless but the bedding could have been cleaner.
Comment from Hotel Management
14 Aug 2019 by Louise, Hotel Management
Thank you for this review. It concerns me about the bedding since it's washed and put on the beds clean
by A verified traveler
Cute little house in Jasper Ville
Posted 9 Jul 2019 on HotelsAmazing stay at this cute little house, thanks Louise for sharing her place with us. We were at our room upstairs (had good privacy), easy access to the house and got parking right at front, great decorations in the house, books/guides for Jasper and Rockies. Louise replenished fresh fruits, bread/butter/jam, coffee and milk in the room during our stay and we had popcorn too! The bathroom downstairs was shared but it worked out all fine. All in all, a very comfortable stay!
Comment from Hotel Management
10 Jul 2019 by Louise , Hotel Management
Thank you for your kind remarks. It was a pleasure to meet you and to have your company as guests in my house. I appreciate knowing that you had a good holiday in Jasper. All the best to you on your future adventures.
Sincerely,
Louise
by A verified traveler
Enjoyable stay in Jasper
Posted 25 May 2019 on HotelsLouise was very welcoming and informative. Calla’s Palace has 2 guest bedrooms with a shared bathroom and is within easy walking distance to the main street. Cereals, toast, fruit, tea and coffee are provided for breakfast. The double bed in our room was very comfortable, but unfortunately there was no safe available. Overall we had a lovely stay. The scenery around Jasper is stunning and the various walks we went on were very enjoyable with many sightings of wildlife.
Comment from Hotel Management
29 May 2019 by Louise, Hotel Management
Dear Catherine. Thank you for this review and for your welcome observation of an item that I have never thought of. I'll investigate this for future guests.
Sincerely,
Louise
by A verified traveler from UK
Posted 15 May 2019
A very nice home a few minutes away from downtown. The room was lovely and cozy. Everything had a personal touch and really made us feel like we were home.
Comment from Hotel Management
21 May 2019 by Louise, Hotel Management
Thank you for this kind review. It was a pleasure to meet you and to know that you had a good holiday in Jasper.
by A verified traveler
Posted 5 Mar 2019
If you want a weekend without TV but instead many antiques and artistic treasures around you then this is a good B&B for you. We had the entire upper floor to ourselves and felt very cozy sleeping with home made quilts etc. Breakfast was great and there are facility to do some food prep in your room.
Very close to everything in Jasper and the owner was very knowledgable aboit things to do in and around Jasper.
If you have mobility issues get the downstairs suite. The only negative is there is no second floor bathroom so you had to go downstairs to shower or even relieve yourself. If you get the downstairs suite this is not a problem. It would be tight to put 4 people in a room as it lacks closets...but for a couple there was ample space. This house is a charming antique and art haven and I enjoyed it.
Comment from Hotel Management
6 Mar 2019 by Louise, Hotel Management
Thank you for this review. I'm pleased to know that you had a good holiday in Jasper and that the experience was comfortable for you. All of the best to you and your future holidays.
Sincerely,
Louise Hayes
