Ratings based on 917 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
The property needs major updates, the pool was dirty and lining looks old and falling apart. Part of the hotel is torn down and closed off. The electricity went out 5 or 6 times and it took a minute for the generators to kick in. Nothing to do but karaoke Fridays and Saturday and no beach near by. The river looks nice but it had rained and it was dirty throughout our stay. Will never go back there
The staff is very friendly and courteous
by A verified traveler from Chelsea
Posted 5 Jun 2024
The pool was always dirty not clean, AC wasn’t cooling good, staff really friendly
by A verified traveler from Jacksonville
Posted 29 May 2024
Very nice staff. The property is beautiful! Food in the restaurant was very good. Definitely recommended!
by A verified traveler from Elmsford
Posted 28 May 2024
We stayed for 4 nights, we loved it. The place is amazing, the sound of the river at night is the perfect sounds to sleep in peace. Food was good. Many dinning options within minutes drive. I will definitely stay again.
by A verified traveler
Posted 27 May 2024
Paradisiaco. Muy natural. Seguro. Muy amable el personal. La comida muy buena (en mi caso solo el desayuno) bastante variado. Lo único que observo a mejorar es que en la habitación que me quedé, la 225, el agua no me calentó o no encontré por donde se calienta. Fuera de ahí todo muy bien.
by A verified traveler
Posted 27 May 2024
Everything was excellent no complaints, staff is courteous and friendly.
by A verified traveler
Posted 18 May 2024
We ended up here after a terrible experience somewhere else where we had to leave after only 2 days into our 4 night stay, so expectations were already higher than normal. The experience was great before we even arrived, i had contacted the property hoping for an early check in since we had checked out from the previous hotel. The front desk staff were very accommodating, professional and respectful. They allowed us to check in early and just driving up to the property which is perfectly hidden away was great. The staff both at front desk, the bar, rhe restaurant down to the ladies that cleaned our room were amazing and extremely attentive. The river right outside our balcony was amazing. The property was also gorgeous and well taken care if. The only thing that could have made our stay better was airport transportation from the hotel. Regardless it was well worth it and absolutely made up for the messy start to our trip. Will absolutely stay here again.
by A verified traveler
Posted 16 May 2024
Nice place, location is amazing!
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 15 May 2024
It’s a good place, love it
