Ratings based on 54 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2023
Not sure why Expedia rates this as a 4 star hotel but the bedding, towels/bathroom, and overall room feel more like a 3 star hotel.
Staff, however, were very nice and courteous.
Breakfast was okay…could be better.
Comment from Hotel Management
20 Dec 2023 by Nico Fransisko, Hotel Management
Dear Mr. Edy,Thank you for taking the time to share your feedback about your recent stay at Aston Jambi. We appreciate your honesty and insights, and we apologize if your experience did not fully meet your expectations.We're pleased to hear that our staff demonstrated excellent service, and we appreciate your kind words in that regard. However, we regret to learn that certain aspects of your stay, such as bedding, towels, and the overall room experience, did not meet the standard you expected. We take your comments seriously and will address these concerns promptly to enhance our guests' experiences.Regarding the breakfast, we're sorry to hear that it did not meet your expectations. Your feedback is invaluable in helping us make necessary improvements, and we will certainly look into ways to enhance our breakfast offerings.We hope that despite these issues, you were still able to enjoy your time in our hotel. If there's anything specific you would like to share or if you have additional suggestions, please feel free to let us know.Once again, thank you for choosing Aston Jambi. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards,Nico FransiskoHotel Manager
by A verified traveler
Posted 17 Oct 2022
I think the best hotel in Jambi
Comment from Hotel Management
16 Nov 2022 by Nico Fransisko, Hotel Management
Dear Mr. Marco,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. So thanks for your kind words and we look forward to seeing you again.Best Regards,Nico FransiskoHotel Manager
by A verified traveler
Posted 24 Feb 2020 on Hotels
by A verified traveler
Posted 3 Feb 2020 on Hotels
by A verified traveler from Yogyakarta
Posted 21 Jan 2020 on Orbitz
Signs of mildew in the shower, carpet stains in the elevator lobby.
by A verified traveler
recommend
Posted 16 Nov 2019 on HotelsGood hotel, centrally located with good service
by A verified traveler
Posted 21 Oct 2019 on Hotels
Breakfast selection very disappointing from non-Asia Pacific diner. Also tobacco smoke almost inescapable in restaurant and other common areas.
by A verified traveler from Petaling Jaya
Posted 23 Sep 2019
If you ever plan to visit Jambi Indonesia to learn about the History of the Ancient Buddhist Kingdom of Sri Vijaya, one of the best hotel you can stay would be at Aston Jambi Hotel.
It is nice and clean. Staff are friendly and competent. The breakfast buffet is good. They even have a swimming pool. In the evening you can visit to roof top bar and catch a great view of the town of Jambi.
Have stayed here twice and we were very happy on both occasions. They even prepared breakfast for all of us when we had to leave the hotel at 530am to catch our flight home. So kudos to its management.
PS: booked it through expedia @expediamy. Got a good deal too!
#indonesia #jambi #aston #srivijaya #muarahjambi #expedia #greatdeal #goodhotel.
by A verified traveler
Posted 4 Sep 2019
I like the staff, the breakfast, the convenience, the free shuttle bus.
by A verified traveler
Posted 5 Aug 2019 on Hotels
Everything perfect~ uda dua x tinggal disini ~ servis pun cepat and ramah, even jam 4pagi minta minyak kayu putih pun dikasih, thanks so much ya aston~ the best servis!!!
