Ratings based on 124 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Una

This traveler left a rating score only Posted 15 May 2024
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Good Hotel
4 out of 5
by A verified traveler

Posted 2 Aug 2023
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.
Comment from Hotel Management
8 Aug 2023 by la terraza Restaurante Hotel, Hotel Management
gracias por la oportunidad que nos brindo lamentamos mucho que su estancia no haya sido una de las mejores y efectivamente no estamos en el centro es por eso que podemos ofrecerle un estacionamiento, un jardín con alberca y un restaurante. lo que creemos que el estacionamiento para nuestros clientes es algo primordial para mayor seguridad de sus pertenencias.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2022
5 out of 5
by A verified traveler

Posted 28 Jun 2022 on Travelocity
Very clean and friendly staff.
Comment from Hotel Management
28 Jun 2022 by la terraza Restaurante Hotel, Hotel Management
Agrademos su visita!!! Gracias por permitirnos brindarles nuestros servicios, un gusto tenerlos como huéspedes.
5 out of 5
by A verified traveler

La Terraza

Posted 2 Jan 2022 on Hotels
Muy cerca de Jalpan! Habitaciones realmente agradables y limpias! No dudaria en hospedarme ayi de nuevo. El personel muy amable.
Comment from Hotel Management
4 Jan 2022 by laterraza, Hotel Management
Muchas gracias por su visita!!! Para nosotros es realmente un gusto, poder brindarles nuestros servicos ... saludos cordiales
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2021
5 out of 5
by A verified traveler

Posted 15 Feb 2020 on Hotels
Comment from Hotel Management
27 Feb 2020 by la terraza hotel restauran , Hotel Management
Gracias por su visita !!! Un gusto atenderle y poder brindarle nuestros servicios...saludos
4 out of 5
by A verified traveler

Posted 12 Feb 2020 on CheapTickets
I like their service the first night one young boy was really nice and try to help me in any way possible to accomplish his job I notice the comforter was dirty smell bad
Comment from Hotel Management
27 Feb 2020 by la terraza hotel restauran , Hotel Management
Gracias por su visita !!! Sentimos que no haya sido del todo bien, trabajaremos más para brindarles el mejor de los servicios... saludos