Ratings based on 9 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2020
by A verified traveler
Feedback
Posted 13 Jan 2020 on HotelsWashroom was really bad , water flow was to the wrong side, moreover it has slippery tiles.My father slipped in the washroom. Bed sheets are blankets were not cleaned enough. Lot of scope of improvements !!
Comment from Hotel Management
15 Feb 2020 by hotel , Hotel Management
Thanks for your valuable review
by A verified traveler from Canada
Posted 4 Feb 2019
The check-in process was not smooth. I had the printout of the Expedia booking and it was as if the staff were surprised to see us when we showed up. They said you only booked 1 room even though the booking clearly showed 2 rooms. They also claimed we only paid 20% even though we fully paid for the booking.
They asked for an Aadhaar card even though we arent Indian citizens.
There was no complimentary bottled water when we checked in. They gave us 2 bottles and charged us when we checked out.
The hotel is extremely cold. We had to ask for 2 heaters.
There is no hot water in the hotel. We needed to request it every morning.
The wifi login credentials change every 24 hours and we need to get new ones daily.
The breakfast is usually late and tastes ok. There was eggs, oatmeal, indian food. Sometimes the tea tasted re-heated, probably from the banquet hall next door.
Their banquet hall is next door and extremely loud. In the middle of the night they start playing drums and firecrackers.
All of us became ill and we requested the on-call doctor at 6:30am but he didnt show up until 9:30am.
Would not stay here again.
by A verified traveler
Posted 10 May 2018 on Hotels
Excellent hotel
Comment from Hotel Management
14 May 2018 by Prakash Pandey, Hotel Management
Dear Sir,
Warm Greetings from Hotel Maharaja Residency, Jalandhar!
Thanks for your feedback which is highly valuable for us. At our hotel, our diligent associates strive hard to make the experience of every guest pleasant and we are glad to know that they could charm you with their acumen, efficiency and services.
Look forward to serve you again in near future. With warm Regards,
Looking forward to serve you again in near future.
With warm Regards
Recommended
for Everyoneby A verified traveler from Walsall..England
Staff / hotel
Posted 6 Mar 2018Staff were very helpful.
All wanted tips ..every time you asked for any help...generally all good.. All adds to your hotel bill when checking out.
Will visit again in the near future and recommend to friends.
Comment from Hotel Management
25 Mar 2018 by Prakash, Hotel Management
Dear Guest,
Warm Greetings from Hotel Maharaja Residency, Jalandhar!
Thanks for your wonderful feedback which is highly valuable for us. It gives us immense
satisfaction when an esteem guest like you acknowledges our offerings and highlights our services.
At our hotel, our diligent associates strive hard to make the experience of every guest pleasant and we are glad to know that they could charm you with their acumen, efficiency and services.
Look forward to serve you again in near future.
With warm Regards,
Prakash Pandey
G. Manager
by A verified traveler
Posted 24 Dec 2016 on Hotels
by Anup from Delhi
Posted 19 Apr 2016 on Hotels
It was just a nights stay at the hotel on the way to Katra. room was large and well equipped. We were provided morning tea stuff as were to leave early morning.
Staff was friendly
by Jagjit from Solihull
Good location for rail station
Posted 11 Apr 2016 on HotelsOverall a good option close to the station although can be some street noise early in the morning from the local temple. When we raised the issue of the noise the hotel were very accommodating and provide us with a room on the opposite side of the building which was much quieter. Despite its location close to the station, the local taxi / autorickshaw drivers did have some trouble finding it.
Recommended
for Everyoneby A verified traveler from Singh
Excellent hospitality.
Posted 9 May 2015This is my second stay in 5 years at Hotel Maharaja Residency. Excellent, friendly staff with very polite attitude. Food is highly recommended and would stay here again in the near future.
Comment from Hotel Management
24 Jan 2017 by General Manager, Hotel Management
Dear Guest,Thanks for your reply. We are happy to see that our partial services were met with your expectations. Hope to see you soon again
