Ratings based on 74 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
The the air condition was working properly. I complained and I was told it’s regulates it self and there was nothing they could do about it. I was hot most of the nights.
Great location, beautiful staff and amazing massage staff. Aside from the air conditioning 10/10.
Comment from Hotel Management
21 Feb 2024 by Swiss-Belinn Simatupang., Hotel Management
Dear James, Thank you for taking your time to share us your experience with us. On behalf of the management, allow us to extend our sincerest apologies in particular pertaining you recent stay at our Hotel. Once again, thank you and we do hope to welcome you back to Swiss-Belinn Simatupang very soon with a better service and experience. Warmest regards, Swiss-Belinn Simatupang.
by A verified traveler
Posted 29 Oct 2023
by A verified traveler
Posted 23 Apr 2023 on Hotels
by A verified traveler
Posted 12 Feb 2023
by A verified traveler
Posted 30 Nov 2022 on Orbitz
by A verified traveler
Posted 27 Oct 2022
Clean beautiful small boutique hotel
Comment from Hotel Management
29 Oct 2022 by Denny, Hotel Management
Dear Dwitra,Thank you for your kind review. We are glad that you enjoyed your stay. We look forward to you coming back. Stay safe and healthy. DennyFront Office Manager
by A verified traveler
Posted 14 Oct 2022
Close to the wedding venue I attended. Shopping mall and other areas. The parking is limited and the pool is small. But overall we enjoyed our stay. We have 5 rooms and one of the room is the suite. I recommend the suite for not much differ. They have microwave, medium fridge and the spacious living with a couch and tv room along with two chairs of dining section.
Comment from Hotel Management
17 Oct 2022 by Denny, Hotel Management
Dear Anya,Thank you for taking the time to write about your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,DennyFront Office Manager
by A verified traveler
Posted 19 May 2022
by A verified traveler
Posted 19 Dec 2021 on Hotels
by A verified traveler from UK, Manchester
Posted 21 Mar 2020
I guess what you could expect for the stars and price. Smelt badly of cigarettes in the lobby. On a positive note I thought the breakfast options were good and fresh!
Comment from Hotel Management
5 Dec 2020 by Denny, Hotel Management
Dear Guest
Thank You for the rating you gave to our property.
We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.
Warm Regards
Denny
Front Office Manager
