Ratings based on 225 Verified Reviews

3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Bangna

This traveler left a rating score only Posted 16 Dec 2023
5 out of 5
by A verified traveler from Bangna

Posted 10 Jun 2023
I have been staying her for years. Always feel like i am coming home. Haven't been there as often because of COVID in the last few years, but when i came back the staff which were still there gave me a warm welcome. The location is convenient for meetings in the Kuningan area, and the food is good, although the menu is limited. But the rooftop restaurant is wonderful. Highly recommended.
3 out of 5
by A verified traveler

Overrated place

Posted 15 Aug 2022 on Hotels
Old hotel room, lots of visible stains, old TV with local channels. Pretty weird to have a microwave oven. Bed quality is not bad but internet sucks big time. Full WIFI but very slooooow and got timeout. Shower has slow water and toilet looks yellowish but floor is clean in overall.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2022
5 out of 5
by A verified traveler

nice hotel for traveler

Posted 21 Jan 2022 on Hotels
nice hotel for traveler, affordable and easy to find
5 out of 5
by A verified traveler

Rasuna Icon Hotel Review by Glenn Madden

Posted 26 Jun 2020 on Hotels
The hotel had nothing to complain about. It was down a street filled with local vendors. If you are looking for a view not so great but definitely in touch with the local areas. The hotel was super clean. The power just happened to go out in the area when we arrived and within seconds the hotel had a generator running for the entire hotel operations. There were these strange windowed doors, two of them in the room that led to nothing but close the curtains and forget them.
Comment from Hotel Management
29 Jul 2020 by Esther, Hotel Management
Dear Sir/Madam, Warms Greetings from Rasuna Icon Hotel, Jakarta! Thank you for your review and comments. We are so pleased to have been able to have you as our guest and to know you were satisfied with our facilities and services. The team and I look forward to welcoming you back. Thank you,
4 out of 5
by A verified traveler

Posted 7 Jan 2020 on Hotels
Comment from Hotel Management
10 Feb 2021 by Hengky Lukita, Hotel Management
Dear Guest, Thank you very much for staying with us at Rasuna Icon Jakarta We are looking forward to serving you better during your next stay Please stay safe and healthy Cheers,
4 out of 5
by A verified traveler

Posted 24 Dec 2019 on Hotels
Comment from Hotel Management
19 Feb 2020 by Wiwi, Hotel Management
Dear Mr. Daniel, Thank you for staying at Rasuna Icon Hotel and good feedback for us,we are looking forward for your next stay. Your sincerely
4 out of 5
by A verified traveler

Posted 30 Nov 2019 on Hotels
They need a pool
Comment from Hotel Management
10 Feb 2021 by Hengky Lukita, Hotel Management
Dear Guest, Thank you very much for staying with us at Rasuna Icon Jakarta We are looking forward to serving you better during your next stay Please stay safe and healthy Cheers,
4 out of 5
by A verified traveler

Posted 5 Oct 2019
Lovely rooftop garden restaurant. Great for morning breakfasts.
Comment from Hotel Management
15 Oct 2019 by Wiwi, Hotel Management
Dear Mr. Ramacat, Thank you for your kind comments about our strategic our tasty breakfast buffet served at Sky Garden Café. I have shared your comments to all the staff and we are looking forward welcoming you back at Rasuna Icon Jakarta to provide you with a genuine Indonesian hospitality and sincere employees that serves from the heart.
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