Ratings based on 329 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2023
by A verified traveler from Pengerang
Posted 22 Jun 2023
Location is good. But a lot of mosquitoes
by A verified traveler
Posted 1 May 2022
Hotel is clean and staff also nice
by A verified traveler from Kakabeka Falls
Posted 13 Feb 2022
This is my "go to" hotel for overnight stops in Jakarta. It's close to the hotel, offers a shuttle aervice, offers an optional breakfast, and the price is right. I've stayed several times over the years and always been satisfied, although I noticed this last time that some of the walls and linens are showing their use.
There is no on-site restaurant, but there are some vending machines in the lobby and lots of "warung makan"s (local eating stalls) nearby for those who feel comfortable venturing out into the neighbourhood.
The free shuttle only runs at designated times and must be booked in advance. I believe guests can also charter a shuttle trip for rp. 35.000, which is a good price. I didn't have time to arrange a shuttle before I arrived this time, so ended up taking a taxi. Several parties offered me expensive flat rates (rp 190.000 or 150.000) but I turned them down and finally got a bluebird metered taxi. Paying the metered rate plus the airport surcharge plus the fee for thr taxi to get into the hotel parking lot came to rp. 51.000.
Once at the hotel, I asked if they could print my boarding pass for me, which they cheerfully did for rp 2.000/page. I was very pleased that I didn't have to go searching for somewhere to print off-site.
The breakfast was simple and saved the hassle of going out to find something else.
I would stay here again.
Comment from Hotel Management
19 Feb 2022 by Milka, Hotel Management
Dear Julie,
Thank you for choosing POP! Airport Jakarta as the hotel of choice for your recent stay and we appreciate the feedback on the hotel. Your positive feedback on our service, team and facilities is much appreciated! And I will use this feedback to share with the Team, in order for us to improve on our services. I appreciated your recognition and I will share your comments with all the team members who participated to the success of your stay. Thank you once again for your feedback, we look forward to welcoming you back again soon
Regards,
Milka
Hotel Manager
Recommended
for Everyoneby A verified traveler from california
Posted 26 Dec 2017
Perfect location near airport. Quiet rooms with good air con.
by A verified traveler from Canada
Adequate
Posted 18 May 2017The price is right but next time I would spend a bit more for a nicer place. The door of the first room assigned did not lock properly but the staff quickly assigned me a new room. In this one the toilet and shower both are in need of repair. The restaurant is adequate but you have to go to the hotel next door for western cuisine. The staff were friendly and helpful but the facility is in need of maintenance.
Recommended
for Everyoneby A verified traveler from ontario
the hotel near airport
Posted 12 Apr 2017The room is clean but you can hear every noise so not good for sleep.
Comment from Hotel Management
19 Apr 2017 by Ridho Andani, Hotel Management
Heya !! Ana,
Funky Greeting from POP! Hotel Airport Jakarta !!!
Thank you for taking the time to record your comments following your recent stay at POP! Hotel Airport Jakarta.
It is wonderful to hear from our valued customers. We do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts.
We look forward to the opportunity of welcoming you back to POP! Hotel Airport Jakarta. Thank you.
Have a poppin’ Day !!,
Recommended
for Everyoneby A verified traveler
Posted 11 Apr 2017
Good expérience end restaurant was good. Room with clim and wifi free. Free car to go to airport who was very close. And staff was nice
Comment from Hotel Management
19 Apr 2017 by Ridho Andani, Hotel Management
Heya !! Anonymous,
Funky Greeting from POP! Hotel Airport Jakarta !!!
Thank you for taking the time to record your comments following your recent stay at POP! Hotel Airport Jakarta.
It is wonderful to hear from our valued customers. We do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts.
We look forward to the opportunity of welcoming you back to POP! Hotel Airport Jakarta. Thank you.
Have a poppin’ Day !!,
Recommended
for Everyoneby A verified traveler from Singapore
Near the airport with free shuttle service.
Posted 7 Apr 2017
Pros: Good price and convenient.
Cons: Nil.
Location: Shopping malls are nearby. Taxi service is convenient and friendly.
Pleasant stay and helpful staff. Good location for transit overnight as it is near the airport with free shuttle service.
Comment from Hotel Management
19 Apr 2017 by Ridho Andani, Hotel Management
Heya !! Kc,
Funky Greeting from POP! Hotel Airport Jakarta !!!
Thank you for taking the time to record your comments following your recent stay at POP! Hotel Airport Jakarta.
It is wonderful to hear from our valued customers. We do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts.
We look forward to the opportunity of welcoming you back to POP! Hotel Airport Jakarta. Thank you.
Have a poppin’ Day !!,
by A verified traveler
Posted 13 Mar 2017 on Hotels
No slipper, no toilettries, no early breakfast, limited airport shuttle. Poor service
Comment from Hotel Management
19 Apr 2017 by Reza, Hotel Management
Heya !! Valued Guest,
Funky Greeting from POP! Hotel Airport Jakarta !!!
Thank you for taking the time to record your comments following your recent stay at POP! Hotel Airport Jakarta.
We apologize for the facilities that we cannot provide due to our hotel concept a budget hotel for smart and eco-friendly travelers. We assure you that this is not the usual standard of service we would like to give to our guest. These problem have been noted and passed on to the management concerned to avoid similar problem in the future.
Once again we do appreciate receiving your feedback as it is enable us to continue our improvement efforts.
We look forward to the opportunity of welcoming you back to POP! Hotel Airport Jakarta. Thank you.
Have a poppin’ Day !!,
Ridho Andani
