Ratings based on 47 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Wonderful staff but premise needed maintenance
Posted 3 Jun 2022 on HotelsThe best thing during my stay was that the staff was very helpful and friendly. Location was great, lots of restaurants around. The premise itself needed to be maintained. In my first room, the shower handled was broken, the AC didn't work and the room itself smelled cigarette. I moved to a 2nd room which was slightly better. AC worked, shower was decent. However, small insects ie. cockroaches, came out from the cracks on the wall. This room was on the same floor as the restaurant and it got extremely noisy when patrons had meals there. Loved the staff, they were super!
Comment from Hotel Management
13 Jun 2022 by Hotel Manager, Hotel Management
Dear Sir/Madam,
Thank you for sharing your experience with us and other traveler.
Please allow me to express my sincerest apologies and we will fix it immediately to make it even better.
We really appreciate your feedback.
We look forward to welcoming you back in the near future.
Thank you,
Recommended
for Everyoneby A verified traveler
Budget well located Hotel
Posted 2 May 2017Hotel was perfectly cleaned, stuff is very friendly and location is great
Comment from Hotel Management
15 May 2017 by Richard, Hotel Management
Dear Esteemed guest,
Thank you very much for your recent stay, and for your very positive review. See you again soon at POP! Hotel Kemang Jakarta. (Richard Sembiring - Hotel manager)
by Anggraeni
Posted 24 Apr 2017 on Hotels
Comment from Hotel Management
27 Apr 2017 by Richard, Hotel Management
Dear Ibu Anggraeni,
Thank you for your recent stay and for the perfect rating score posted.
See you again anytime soon at POP! Hotel Kemang Jakarta.
(Richard Sembiring - Hotel Manager)
by harry
budget but nice
Posted 8 Feb 2017 on Hotelsan average class hotel but i had no problem with that
Comment from Hotel Management
10 Feb 2017 by General Manager, Hotel Management
Dear Mr. Harry,
Thank you for staying with us and for the Positive review posted on this pagi. We are glad that your experience was an enjoyable one. See you again soon at POP! Hotel Kemang Jakarta (Richard Sembiring - Hotel Manager)
Recommended
for Everyoneby A verified traveler
Posted 1 Feb 2017
Cheap, good. Thaaaaaaaaaats it. What more to say....
Comment from Hotel Management
3 Feb 2017 by Richard, Hotel Management
Dear valued guest.
We thank you for choosing us and for sharing your positive experience. See you again soon at POP! Hotel Kemang Jakarta. (Richard Sembiring - Hotel Manager)
by A verified traveler from NY
Okay for the money, not family friendly
Posted 12 Jan 2017The hotel was okay, didn't expect much for the price. The bathroom is better suited to be on a plane not in a building. Everything smelled odd, the elevator, room and hallways smelled like a hospital crossed with a barn.
The staff was okay, but I was putt off by several staff members offering to find prostitutes for us. But that's what you get for a $27 hotel.
Wouldn't recommend it.
Comment from Hotel Management
15 Jan 2017 by Richard, Hotel Management
Dear Mr. Ali,
First of all, I would like to thank you for choosing us as your place to stay during your Jakarta trip, and also thank you for dropping such a constructive review. Deeply apologize if in some parts, the product and services we provide did not meet your expectations, but for sure there is always a room for improvement, and we promise to work on it. Once more, I can guarantee that none of our staffs allowed to offering any outside business to the guests. The management will have a high level of punishment if it is caught. Once again, thank you for your review, and we looking forward to see you again soon. (Richard Sembiring - Hotel Manager)
by Farah
Posted 23 Jul 2016 on Hotels
Comment from Hotel Management
25 Jul 2016 by Richard, Hotel Management
Dear Farah,
Thank you towards your recent stay in POP! Hotel Kemang and for dropping such a rating in this website. We looking forward to see you in POP! Hotel Kemang anytime soon.
Richard
(Hotel Manager)
Recommended
for Everyoneby A verified traveler from singapore
Value for money hotel in a good location
Posted 5 May 2016Pop is a good budget hotel with super friendly staff. Location is good with all amenities around.
Room are well arranged clean and confortable.
Breakfast is good with a few option 2-3 whixh is good for the pprice paid. The breakfast is tasty
I recommend
Comment from Hotel Management
8 May 2016 by Richard, Hotel Management
Dear esteemed guest,
Thank you and we really appreciate your positive review on expedia website, and we looking forward to see you again in the future.
Have a poppin' day!
by Vlado from Zagreb
Nice stay - all good
Posted 4 Apr 2016 on HotelsStayed 6 days, very nice overall.
The only minor thing I didn't like is that I can't open window, I would appreciate some fresh air, the weather was not so hot when I stayed there.
Other then that, for a 2 star hotel this is really nice stay, if you have enough budget then you should can try room with balcony, that one was looking really nice.
Other then that, what you see in pictures is what you get. The pictures were taken when hotel was new, but it still looks very well.
Overall i'm happy with the stay, would recommend and wouldn't mind coming back.
Comment from Hotel Management
10 Apr 2016 by Richard, Hotel Management
Dear Vlado,
Really thank you for staying with us, and for give such a nice review here.
Great to know that you checked out with a positive feeling.
It would be lovely to welcoming you back anytime soon in POP! Hotel Kemang Jakarta.
Have a poppin' day!
by Jon
Posted 22 Mar 2016 on Hotels
For the price, just what was needed for a quick visit
Comment from Hotel Management
4 Jun 2016 by Richard, Hotel Management
Dear Valuable guest, Thank you for your recent stay and for sharing your positive review here. We are happy to know that your stay was an enjoyable one. We looking forward to see you again soon in POP! Hotel Kemang Jakarta.
