Ratings based on 4 Verified Reviews
4.5 Room cleanliness
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 25 Aug 2023
Breakfast was not air conditioned, only option hot sweaty area or the smoking area. Breakfast options limited and poor quality. Asked for 2 fried eggs, took them 3 attempts, still didn't get it right, left hungry.
Room layouts also not good
Would never stay again
Comment from Hotel Management
12 Sep 2023 by Shandy, Hotel Management
Thank you for sharing your experience at Oakwood Suites Kuningan Jakarta.However, I do regret if our breakfast service did not meet your expectation.We always strive to maintain our quality and your feedback is surely valuable for our improvement.Rest assured that we will share your feedback with related department for consideration and further actions.We hope that we have the opportunity to serve you better in the next future stay and we are looking forward to welcoming you back.Best regards,Shandy (Mr.)Reservation Team
by A verified traveler
Posted 5 Aug 2023
Great service, telephone number was wrong in Expedia, but I found the right one in Google. Amazing room!
Comment from Hotel Management
25 Aug 2023 by Oakwood Suites Kuningan Jakarta, Hotel Management
Dear Mr.DouglasWarmest Greetings from Oakwood Suites Kuningan JakartaThank you for your time reviewing our property and we truly appreciate your valuable feedback.We are pleased to know that you’ve enjoyed your stay with us, guests satisfaction is our utmost priority, and thanks to your positive comment and feedback we are able to maintain our service standards.Oakwood Suites Kuningan Jakarta would love to welcome you back next time!Best Regards,Oakwood Suites Kuningan Jakarta
by A verified traveler
Posted 22 Nov 2023 on Hotels
by A verified traveler
Posted 10 Nov 2023 on Hotels
