Ratings based on 18 Verified Reviews

3.8 out of 5
100% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Disappointed

Posted 14 Oct 2019 on Hotels
If I know the Ibis Hotel here has such an un Ibis Hotel standard .. I would not waste my money to stay here for sure... 1. The hotel is pretty dark from the outside and even the driver barely can see any signs that light up to show the hotel name and directions. 2. I am guessing that this hotel is not a new hotel, since there is many signs of abandoned spots like broken glass on the security post and many that maybe don't have to state one by one.. 3. Breakfast, this is upsetting .. first in the system of Hotels.com it stated free breakfast .. than turns out in the hotel .. we have to pay IDR 90,000 for such a lousy breakfast.. the food is not complete .. even when its empty, steam staffs need to be warned by me that the food is finished .. they don't do checking .. and.. the coffee is also finish.. they don't bother to refill.. they gave me the cup instead when I told them that the coffee is finish there.. and there is no coffee cup after mine .. 😔 .. for a AUD$10/pax in Indonesia.. you could actually get a decent breakfast or better buy from GoFood instead.. So not worthy to spend my money here.
3 out of 5
by A verified traveler

Economical

Posted 14 Jul 2019 on Hotels
Ok
4 out of 5
by A verified traveler

Posted 13 Apr 2019 on Hotels
Comment from Hotel Management
29 Jul 2019 by Syahril, Hotel Management
Dear Elkana, Thank you very much for your kind score! Should you have time to share your experience and how to improve and get your 5 Points next time please Best Regards, Syahril Syafrialdi Asst Front Office Manager
3 out of 5
by A verified traveler

Posted 26 Oct 2018 on Hotels
Access to parking is inconvenient. Food during breakfast was bad. Hotel is only 1 year old but not well maintained. Does not live up to Accor standards.
3 out of 5
Recommended
for Everyone
by A verified traveler from MY

A budget value accommodation

Posted 20 Sep 2018
Cons: Staff’s knowledge of the direction of the rooms. So the guest won’t have to tire themselves for a request.
The food is great, the room is just ok, but we were given room facing a fair, thus extremely noisy. But I believe it can be rectified, but since it was a short stay, didn’t bother to request for another room. About 15 min. Walking distance to eateries , Hollywood junction I think. Overall,ok.
Comment from Hotel Management
24 Sep 2018 by Adhy, Hotel Management
Dear shirley, We sincerely appreciate your comments regarding your stay in ibis Styles Cikarang. This is always a true pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. I thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Adhy Nazmudin Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay, Hotel pretty delightfully designed

Posted 3 Dec 2017
Nice stay, Hotel pretty delightfully designed. I went for a business trip, and my admin picked this hotel for our trip. The design of the hotel is delightful. Room is quite spacious.
Comment from Hotel Management
8 Mar 2018 by Adhy, Hotel Management
Dear Guest, It is always a great pleasure to receive a great review from our guests! Thank you for your time and attention. See you soon in ibis Styles Cikarang Sincerely, Adhy Nazmudin Front Office Manager
4 out of 5
by Jenny

Posted 18 Sep 2017 on Hotels
Overall, satisfactory
Comment from Hotel Management
8 Mar 2018 by Ibis Styles Cikarang, Hotel Management
Dear Jenny, thank you very much for your kind score! Should you have time to share your experience and how to improve and get your 5 Points next time please Best Regards, Adhy Nazmudin Front Office Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2023
5 out of 5
by A verified traveler

Posted 5 Feb 2023 on Hotels
Comment from Hotel Management
9 Feb 2023 by Ateng , Hotel Management
Dear Kyungoh,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ateng S. AdityaGeneral Manager
4 out of 5
by A verified traveler

Posted 16 Sep 2021 on Hotels
Comment from Hotel Management
21 Oct 2021 by Bayu, Hotel Management
Dear Gyongoh, Thank you for the good review. We love it when all our guests enjoy their stay at our hotel. On behalf of ibis Styles Cikarang, we say thank you and we look forward to your next visit Best regards, Ahmad Bayu Duty Manager
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