Ratings based on 59 Verified Reviews

3.8 out of 5
72% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Staff was very polite. I definitely felt welcome staying here from America. Will stay again. Highly recommended
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 21 Apr 2023 on Wotif
Good Western-style hotel in a convenient location (right next to Metropolitan Mall) that was a significant improvement on the three previous hotels I had stayed in Bekasi prior to this visit.
3 out of 5
by A verified traveler

Room ok breakfast a disaster

Posted 28 Dec 2022 on Hotels
Normal standard room Worst quality breakfast I have had in 40 years of travelling Breakfast on Xmas day was a shambles with maybe over 50 guests crushed outside restaurant waiting for a seat meaning totally unprepared
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2022 on Hotels
5 out of 5
by A verified traveler

Posted 11 Aug 2022 on Hotels
Ecstatic.
4 out of 5
by A verified traveler

My opinion

Posted 1 Jul 2022 on Hotels
Great stay i had with my family but the gym was getting from bad to worse; with 80% of the equipment either down or damaged. My favourite treadmill was seen stored away and my favourite cycle machines were no where to be seen. I would still return to stay; as the atmosphere and ambience were great and the warmth of the staffs were sincere, helpful and polite.
5 out of 5
by A verified traveler

Posted 27 Dec 2021
Everything was excellent.