Ratings based on 18 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024 on Hotels
by A verified traveler
Dissapointing experience
Posted 11 Feb 2024 on HotelsHotel has outlived it's best days. Room I got smelled really bad of stale and mold. When I asked for another room they told me first they had none, after my second attempt they chemanged my room to a room which didn't smell bad but it had window directly facing the wall (and a neon light outside the window to simulate natural light). They said they will have a normal room next day, which they didn't have. I checked out of hotel 1niggt earlier and just booked a normal hotel.
by A verified traveler
Posted 6 Jun 2023
Comfortable rooms and lovely big rooftop pool. The breakfast was also good. The hotel wifi was a bit slow however - fine for messaging, but would not support video streaming / video calls. Overall a solid choice.
by A verified traveler
Posted 2 Dec 2022
The TV in the room given to us was not working, the receptionist, Sella, graciously helped us move to another room which is more brighter and spacious. She has been very professional, also the manager (he) was very nice.
by A verified traveler
Posted 3 Jan 2021 on Hotels
Had to request a new room as the first ome was dirty &stains on the bed
by A verified traveler
Not convenient location
Posted 9 Dec 2019 on HotelsThe hotel staff want to be helpful but have very low English. Hard to make them understand. Very poor TV and the few English TV channels did not work well. No decent restaurants close by. Very basic amenities in the room. No hand towels and the bath towels were rough. No coffee or tea in the room.
The breakfast was good and the pool area nice.
Would not be back mainly because of their inconvenient location.
Comment from Hotel Management
29 Jan 2020 by Grand G7 Hotel Kemayoran, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
Warm Regards
by A verified traveler
Posted 14 Oct 2019
Excellent overall. Staff are awesome everywhere the Reception, Housekeeping, Restaurant & front door Security. Rooms are big, amenities, bath towels, etc.
by A verified traveler
Posted 20 Jul 2019
by A verified traveler
Posted 4 Sep 2018
very good hotel
importand is clean is hell, staff very good
by A verified traveler
Great place, good price
Posted 20 May 2018 on HotelsGrand G7 (the one in Jl Garuda) is located at a great and safe location. The hotel and rooms are new, the breakfast is really great, and while I haven't gone to the pool area, I know my niece enjoyed her swim there. Many great food around at night in Jl Garuda. One small feedback: last time I stayed, I noticed that coffee and water heater are missing in the room, as well as tissue box.
Overall, great place to stay whether you're travelling solo or with family, hoping they'll keep their price competitive as well. Will definitely come back when I'm around in Jakarta.
