Ratings based on 21 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Was happy with room ect. Would go there again
Comment from Hotel Management
5 Apr 2024 by Firman, Hotel Management
Dear Mr . RichardThank you for your positive review. We are delighted to hear that you were happy with your room and overall experience. We look forward to welcoming you back in the future.Best regards,Firmansyah DewantaraAsst. Front Office Manager
by A verified traveler
Posted 7 Feb 2024
The staff we're tremendous and the hotel and room was extremely clean and well taken care of. They really went out of their way to make sure I had a great time there. The area is a little difficult to navigate but I think that's true of much of Jakarta
Comment from Hotel Management
21 Feb 2024 by Dheta AS, Hotel Management
Dear Mr. William,We're thrilled to hear that you had such a positive experience during your stay with us! It's wonderful to know that our staff made a lasting impression with their exceptional service and attention to detail. Maintaining a clean and welcoming environment for our guests is a top priority, so we're delighted that you found both the hotel and your room to be well taken care of.While we understand that navigating Jakarta can be a bit challenging due to its bustling nature, we're grateful for your understanding. Should you ever need assistance or recommendations during your stay, please don't hesitate to reach out to our knowledgeable staff who are always happy to help make your time in Jakarta as enjoyable as possible.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future!Best Regards,Dheta ASHotel Manager
by A verified traveler
Posted 3 Dec 2023 on Hotels
by A verified traveler
Posted 23 Oct 2019 on Hotels
Hotel was clean, bathroom was clean, water in shower was nice and hot, and the staff there was friendly and helpful. Would come back and stay at this hotel again.
Comment from Hotel Management
25 Oct 2019 by HM, Hotel Management
Dear Mrs/Ms. Octaviani,
Thank you for being our valued guest and leaving a review on this website.
Guest contribution means a lot for our team as we can assess our own quality. We are glad to know that you had a good memories during your stay with us. Once again thank you and looking forward to welcome your next visit, see you soon!
Best Regards,
Dheta AS
Hotel Manager
by A verified traveler
Posted 11 Aug 2019
No tissue, no coffee, broken air conditioner, noisy hallway, no breakfast even though. I paid for it. No fridge, phone to the front desk was broken and did not work. Towels in bathroom were not clean.
Comment from Hotel Management
14 Aug 2019 by HM, Hotel Management
Dear Mr. Ali,
We would like to thank you for your recent stay at favehotel Margonda Depok. We also thank you for taking time to give us review on this website. We would like to apologize for the unpleasant experience in our hotel during your stay. Our standard as economic hotel, tissue is only in the bathroom (toilet tissue) and we do not have fridge in the room. Once again we do apologizes and we wish to have another chance to serve you better in the future.
Best Regards,
Dheta AS
Hotel Manager
by A verified traveler from California
Posted 17 Jul 2019
The hotel was okay. But, had a hard time to borrow a hairdryer. I ended up borrowed a hairdryer from friend for few days and few days ended up with bad hairday. Especially the day I had to check out after I spent 10 nights at this hotel, the staff easily said “All Hairdryer has been borrowed by guests” Whatever.. Management should pay attention for small things that make a huge different for a guest.
Comment from Hotel Management
22 Jul 2019 by HM, Hotel Management
Dear Ms/Mrs. Angel,
We would like to thank you for your recent visit at favehotel Margonda Depok. We do appreciate that you taking time to leave us a review. We do apologize about the hairdryer, it is true that our hairdryer units are not enough to accommodate all rooms at the same time. But, we are going to purchase more hairdryer soon. Once again thank you for your stay and we wish to have another chance to serve you better in the future.
Regards,
Dheta AS
Hotel Manager
by A verified traveler
Posted 8 Apr 2019
Staff spike english and coukd understand what ment
Comment from Hotel Management
6 May 2019 by HM, Hotel Management
Dear Valued Guest,
We would like to thank you so much for giving us 5 star and good review. We are so proud and happy to have the highest rating on google from you. We would be very happy to have your visit again in the nearest future.
Best Regards,
Dheta AS
Hotel Manager
by A verified traveler
Posted 28 Nov 2018
Comment from Hotel Management
30 Nov 2018 by HM, Hotel Management
Dear Valued Guest,
We would like to thank you for your recent visit at favehotel Margonda Depok. We also thank you for taking time to give us rating. We apologize if the service delivered by us or our facility did not meet your expectation. We wish to have another chance to serve you better in the future.
Best Regards,
Dheta AS
Hotel Manager
by A verified traveler
Posted 11 Nov 2018 on Hotels
Comment from Hotel Management
13 Nov 2018 by HM, Hotel Management
Dear Valued Guest,
We would like to thank you for taking time to give us rating. We do appreciate and happy to have it. It was a pleasure to have your visit in our hotel and we wish to have another visit from you next time.
Best Regards,
Dheta AS
Hotel Manager
by A verified traveler
can be improve for the towel and mattress
Posted 24 Oct 2018 on Hotelsstaff is good, breakfast not so much choice but I like the food at kopi o. room was ok
Comment from Hotel Management
25 Oct 2018 by HM, Hotel Management
Dear Mr. Mohd Noor,
Thank you for your recent visit at favehotel Margonda Depok. We also thank you for taking time to give us suggestion, review and 5 star rating. Please do not forget to stay with us again whenever you visit Depok.
Best Regards,
Dheta AS
Hotel Manager
