Ratings based on 509 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jun 2024
NA
5 out of 5
by A verified traveler from Sedona

Posted 26 May 2024
This was an airport hotel and very convenient for travel out of the airport. Friendly staff, helpful. Good food options for someone not used to the local cuisine. Would definitely stay there again.
Comment from Hotel Management
29 May 2024 by Anara Airport Hotel, Hotel Management
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)
4 out of 5
by A verified traveler from Winnipeg

Posted 23 May 2024
Very convenient. Quiet and clean rooms
Comment from Hotel Management
29 May 2024 by Anara Airport Hotel, Hotel Management
Dear Dwight,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)
4 out of 5
by A verified traveler

Posted 22 May 2024
Good quiet and clean property located at the airport. Breakfast buffet was plentiful and food. Would stay here again.
Comment from Hotel Management
29 May 2024 by Anara Airport Hotel, Hotel Management
Dear Boedijanti,We are delighted that you have spent your time to review and rated us for our better service in the future. We are waiting for your next visit and do not hesitate to request anything that we could might be provide. Stay healthy and have a good day :)
1 out of 5
by A verified traveler from dana point

Posted 21 May 2024
they stole my money when i did not stay there and gave them 3 weeks notice
Comment from Hotel Management
2 Jun 2024 by Anara Airport Hotel, Hotel Management
Dear Mr. brian,We do apology for this inconvenience and we have been informed that you did not stay at our hotel (no show). Did you previously make a request to cancel the booking with the travel agent? Because we check for your reservation is non-refundable. But we will make this case the main thing for the future improvements. Hopefully you won't give up on coming back and we are ready to serve you better.Stay healthy and see you soon. Thank you.
5 out of 5
by A verified traveler from West Kelowna

Posted 17 May 2024
Best place at the airport
Comment from Hotel Management
20 May 2024 by Anara Airport Hotel, Hotel Management
Dear Mr. Alfred,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)
5 out of 5
by A verified traveler

Posted 15 May 2024
I loved the convenience and cleanliness
Comment from Hotel Management
20 May 2024 by Anara Airport Hotel, Hotel Management
Dear Mr. Rowan,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)
5 out of 5
by A verified traveler

Posted 13 May 2024
A good hotel at terminal 3 , perfect for lay out at the airport
Comment from Hotel Management
20 May 2024 by Anara Airport Hotel, Hotel Management
Dear Mr. Mohammed,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)
4 out of 5
by A verified traveler

Posted 13 May 2024
The hotel location is perfect for Terminal 3 in Jakarta. The TV in the room was difficult to use and there were no instructions in the room. If not for this I would have given it 5 stars. It was overall excellent value with a very efficient check in and check out process.
Comment from Hotel Management
20 May 2024 by Anara Airport Hotel, Hotel Management
Dear Mr. Andrew,Warmest Greeting From Anara Airport Hotel.Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay with us and we will make an improvement for better service to you. We are looking forward to welcoming you back to the Anara Airport Hotel. Stay Healthy.
5 out of 5
by A verified traveler

Posted 7 May 2024
I am a frequent stayer at the Anara Hotel. It is conveniently located inside terminal 3 of Soekarno-Hatta International Airport. As a frequent traveler, it is important for me to have comfortable and convenient hotel stays, especially since my connecting flight from Jakarta usually departs around midnight. Anara has a clean and modern design. Their lobby is spacious and well-lit and has a warm and welcoming atmosphere. The hotel’s check-in process is smooth and efficient, thanks to their friendly, accommodating, and professional staff. I always find their rooms to be clean, comfortable, and well-appointed with amenities expected of a good hotel. The bed is soft and inviting, and the linens were fresh and crisp. The room is also equipped with a flat-screen TV, a work desk, and complimentary Wi-Fi, which made it easy to stay connected and productive during my stay.
Comment from Hotel Management
20 May 2024 by Anara Airport Hotel, Hotel Management
Dear Mr. Anthony,Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Please contact us by whatsapp number for your next upcoming stay. Have a nice day! :)