Ratings based on 117 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2024
The hotel has good locations
The staff are friendly and nice
Just a bit input, for the room cleanliness
There’s a group of ants on the wall so we can’t put food on it cause they go to the table
But overall I like the hotel
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Good security & excellent rooms.
Posted 24 Feb 2024 on HotelsClean and comfortable room. I like the layout which was different than usual rooms but yet still good.
Security is also better than usual hotels.
by A verified traveler from Picayune
Posted 24 Feb 2024 on Travelocity
It is really a very nice place to stay. I felt safe and it was clean. I would use the same hotel next time I’m back .
by A verified traveler
Posted 13 Nov 2023
Pleasantly surprised. It’s a modern, convenient. The room is good size
by A verified traveler
Posted 5 Nov 2023
Nice hotel. Only annoying noise in the room day and night at last floor
by A verified traveler
Posted 27 Sep 2023 on Wotif
Delightful, attentive staff. Stylishly designed and well maintained property. Comfortable room with plenty of floor space and a huge bed. Easy check-in. A special shout out to Wibi in the breakfast restaurant. Wibi was super friendly and, along with his team, delivered a mighty fine coffee and dining experience, day after day. Thank you Aloft!
by A verified traveler
Posted 10 Sep 2023
Overall well
by A verified traveler
Good location and condition
Posted 6 Apr 2023 on HotelsGood but a bit below Marriott standards. Still enjoyable.
by A verified traveler
Posted 16 Mar 2023
For those who know people from Java, this hotel is no exception…the staff is super nice, dedicated
My first stay in this hotel was in 2018 it was brand new. 5 years after everything is dirty…also for expedia gold do not count on any perks…upgrades are only reserved to marriot bonway clients… in other words i will never be back there….despite the kindness of the staff
Comment from Hotel Management
17 Mar 2023 by Novario Wirastri Handayani, Hotel Management
Hello Mr. Laurent,Sassy Greetings from Aloft Jakarta Wahid Hasyim!As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your second stay.Please accept our sincere apology for not able to fulfill your expectation during your stay especially stay experience .We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.We would truly appreciate if you would be willing to share more about your experience with us, as we are dedicated in upholding our commitment to provide a memorable experience with exceptional service.We do hope that you will give us the opportunity to restore your confidence within Aloft Jakarta Wahid Hasyim to show our truly genuine services.I would appreciate if you would contact me directly next time you plan to visit us, thus I can make a necessary arrangement as I would like to personally ensure that your stay effortless and most comfortable.Thank you very much for your kind understanding and if I can be of any assistance, please do not hesitate to contact me directly.Regards,Novario Wirastri HandayaniReservation Supervisor
