Ratings based on 267 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 30 Apr 2024
Clean and comfy. The room was quite big and comfortable though the lighting inside the room could be better. There was 2 dining options in the hotel and quite a range of options walking distance.
It is one of the hotel that is quite convenient if you are not driving, there are bus stop and MRT station just on the main road.
Comment from Hotel Management
30 Apr 2024 by Dicky Panjaitan, Hotel Management
Dear Arvin,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
by A verified traveler from Calgary
Posted 21 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Dicky Panjaitan, Hotel Management
Dear Angela,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel. We are looking forward to having you in the near future.We HeART You !Dicky PanjaitanGeneral Manager
by A verified traveler
Posted 29 Mar 2024
Location and convenience
Comment from Hotel Management
30 Apr 2024 by Dicky Panjaitan, Hotel Management
Dear Widya,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel. We are looking forward to having you in the near future.We HeART You !Dicky PanjaitanGeneral Manager
by A verified traveler
So so
Posted 3 Jan 2024 on HotelsNice location and cool building, unfortunately the rooms are tiny, there are better options around for the price.
Comment from Hotel Management
1 Mar 2024 by General Manager, Hotel Management
Dear David,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
by A verified traveler
Posted 30 Nov 2023
Great modern, clean & convenient hotel!staf and manager excellent - doubled length of stay but forgot to press breakfast included (it’s yummy) so they matched o line price even though my mistake - so helpful and fluent in English for great assistance ! Gym for boosts near my but no pool.
Comment from Hotel Management
15 Dec 2023 by Dicky Panjaitan, Hotel Management
Dear John,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
by A verified traveler
Posted 20 Nov 2023
Had a wonderful stay(my second) had Room 206 which was massive and quiet. The breakfast was great and the location can’t be beat. Across the road from Sarinah.
Comment from Hotel Management
22 Nov 2023 by Dicky Panjaitan, Hotel Management
Dear David,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
by A verified traveler
Posted 13 Nov 2023
Comment from Hotel Management
15 Dec 2023 by Dicky Panjaitan, Hotel Management
Dear Dewa,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel.We are looking forward to having you in the near future.We HeART You !Dicky PanjaitanGeneral Manager
by A verified traveler from kuala lumpur
Posted 12 Nov 2023
With the newly refurbished Sarinah just across the street, Artotel is one of the best hotel to stay for first time tourists to Jakarta ...
Comment from Hotel Management
22 Nov 2023 by Dicky Panjaitan, Hotel Management
Dear Iskandar Sani,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
by A verified traveler
Posted 11 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Dicky Panjaitan, Hotel Management
Dear Kevin,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
