Ratings based on 56 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
It's a budget hotel.
Posted 28 Dec 2023 on HotelsOverall, the room disappointed, it is located exactly on the pilar of the building, so there is no ceiling..
The hotel is a budget hotel.
Comment from Hotel Management
10 Feb 2024 by Ledya Shelfy, Hotel Management
Dear Mr / Mrs Kekeu,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ledya ShelfyHotel Manager
by A verified traveler
Posted 31 Mar 2020 on Hotels
Comment from Hotel Management
9 Oct 2020 by Renaldi Soeriawidjaja, Hotel Management
Dear Mr / Mrs Chinedu,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Renaldi Soeriawidjaja
Hotel Manager
by A verified traveler
Posted 15 Dec 2019 on Hotels
by A verified traveler
Worth To Stay
Posted 22 May 2019 on Hotelsquite clean, great location. Worth to stay
Comment from Hotel Management
31 May 2019 by Renaldi Soeriawidjaja , Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Renaldi Soeriawidjaja
Hotel Manager
by Hans
Posted 4 Jan 2018 on Hotels
by A verified traveler
Posted 24 Feb 2017 on Hotels
Don't bother to include breakfast service it's definitely not worth it. Hotel is good enough for a short stay
Recommended
for Everyoneby A verified traveler from Melbourne, Australia
Kelapa Gading Hotel
Posted 8 Feb 2017Central to everything that you need if you want to stay at Kelapa Gading. Will stay there again in future. Although house keeping took all my breakfast vouchers and binned them by mistake. Breakfast was poor. Poorly presented and not enough food available. Otherwise for the package price I cannot complain.
by A verified traveler
Convinient and worth the money
Posted 31 Oct 2016 on HotelsThe service is quick, the room is clean, got free wifi, and the hotel serve free parking lot also.
Comment from Hotel Management
23 Nov 2016 by General Manager, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Bogank Serpiyadi
Hotel Manager
Recommended
for Everyoneby A verified traveler from Malaysia
Near to big malls
Posted 17 Nov 2015Just walk in distance to big malls around the special Jakarta district area.
by ERIK from North Aurora
Clean Room
Posted 15 Nov 2015 on HotelsNice clean and smells good hotel. It is worth the money for the budget hotel. Except, the room service took my dirty clothes and went ahead to do the laundry without permission. But they rectified the problem and gave me free laundry.
