Ratings based on 274 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Terrible
by A verified traveler from Diamond Bar
Posted 5 Apr 2024
by A verified traveler
Posted 27 Feb 2024
The people were top notch. Owners need to spend money and update the flooring and lighting. Also need to clean up the outside.
by A verified traveler
Posted 5 Jan 2024
Overall it was ok. Had to wait for an hour to get lunch when we were the only party in the restaurant. The hotel otherwise is a typical 3 star property
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 27 Dec 2023
I have stayed at many Sheraton properties around the world. This one probably ranks at the bottom of my list. The property is extremely old. Requires renovation and maintenance. It is not worthy of a four star rating. I had many issues during my stay. The first room we were given had a cockroach. No hot water in the shower (barely luke warm). I stayed there during the winter, so not having hot water was an issue. The food service at the restaurant is extremely slow. Overall very subpar experience for the price. Not at all worth it.
by A verified traveler
Posted 11 Dec 2023
Food was good, but the hotel condition is not as showcased in the pictures. Very poorly maintained. Also airport pick up is a scam, they say 800Rs but end up charging you more than 1000Rs when the actual Uber rate is around 130Rs. Wouldn’t recommend the hotel for the price.
by A verified traveler
Posted 20 Nov 2023
by A verified traveler
Posted 12 Oct 2023
The water didn't get that hot in the shower
by A verified traveler
Posted 10 Oct 2023