Ratings based on 458 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Too many mosquitoes in the room
Comment from Hotel Management
3 Jun 2024 by Mesón del Valle, Hotel Management
Dear miss. Rosalba, thank you for your comments because through them we can improve, we are sorry for the inconveniences that occurred during your stay, we hope to be able to welcome you again and offer you the service you deserve, greetings!
by A verified traveler
Posted 7 Apr 2024
Nice property, very clean, but the customer service is not so good, they need training on how to treat customers, except the one who cooks the bread. In addition, the key to the room is very easy to deprogram
Comment from Hotel Management
8 Apr 2024 by Mesón del Valle, Hotel Management
Dear Mr. Victor. First of all, send you a cordial greeting, and thank you for your comments because through them we can identify areas of opportunity to improve our Service. We regret the inconveniences experienced during your stay with us. We ask that you accept our sincere apologies. We are very sorry that this has happened to you, since our main objective is to meet the expectations of our guests. We invite you to consider us as a hotel on your next visits. preferential to make your reservation and thus offer you the service you deserve. Kind regards
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 4 Feb 2024
by A verified traveler
Posted 8 Jan 2024 on Hotels
My parents loved their stay! They will go back and stay there! Very friendly staff.
Comment from Hotel Management
8 Jan 2024 by Meson del Valle, Hotel Management
Thank you for your preference and comments, we hope to see you again on your future visits.greetings!
by A verified traveler
Posted 5 Jan 2024
The property team members were very cordial, helpful, very polite and allowed early check-in with fuss. The weather got a little chilly in the mornings and breakfast was for outdoor seating only and a bit uncomfortable.
Comment from Hotel Management
8 Jan 2024 by Meson del Valle, Hotel Management
First of all, I would like to send you a cordial greeting and thank you for your comments because through them we can identify areas of opportunity to improve our Service. We invite you to make us your preferred hotel on your next visits to make your reservation and thus offer you the service you deserve. Kind regards.
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler
Posted 22 Nov 2023
Room is clean
Comment from Hotel Management
23 Nov 2023 by Meson del Valle, Hotel Management
THANKS FOR YOUR PREFERENCE.WE HOPE TO SEE YOU SOON, GREETINGS!
by A verified traveler from O'Fallon
Posted 13 Nov 2023
Nice property and service
Comment from Hotel Management
13 Nov 2023 by Meson del Valle, Hotel Management
Thank you for your preference, we hope to see you soon.greetings!
by A verified traveler
Posted 13 Nov 2023
