Ratings based on 80 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Great affordable place to stay, staff shows great hospitality!!!!! No complaints
by A verified traveler
Posted 21 May 2024
Nice place
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 19 Mar 2024
Overall great stay in Jacó. Only 10 minute walk to main strip. Only 1 entree pp for the breakfast that is included daily. The only issue for me was the WiFi was VERY slow almost nonexistent during peak hours. Was very fast during the middle of the night when most ppl were sleep. I would definitely stay again it was very clean and the condos were spacious
by A verified traveler
Posted 14 Mar 2024
Enjoyed the stay, noce pool and restaurant
Comment from Hotel Management
16 Mar 2024 by Management, Hotel Management
Thank you very much Jade!
by A verified traveler
Posted 5 Mar 2024
I really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and were good communicators. I love the fact that II really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and we’re good communicators. I love the fact that I had a complete condo where I could cook .And the security was good ….no complaints just great compliments to everybody there
Comment from Hotel Management
9 Mar 2024 by Management, Hotel Management
Thank you very much Valentin, we are happy to know you had a great time! Come back soon!
by A verified traveler
Posted 16 Feb 2024
The staff were amazing. The property is immaculate.
Comment from Hotel Management
22 Feb 2024 by Management, Hotel Management
Thank you Paul, we are looking forward to welcome you back!
by A verified traveler from Littleton
Posted 2 Feb 2024
Clean and new construction. Nice lobby, nice pool, great staff.
Comment from Hotel Management
22 Feb 2024 by Management, Hotel Management
Thank you Chelsea, it was a pleasure to serve you!
by A verified traveler
Posted 26 Dec 2023
I had a terrible experience, from the minute I was greeted. I’ve stayed at this property before & because of status I always receive an upgrade & it has been a very pleasant stay. However this time I wasn’t greeted properly & treated nice. I informed while checking in about a possible upgrade she denied to to me. The property had plenty of rooms available & I triple checked before I asked. However she was rude & not willing to help. I asked if I could speak with someone else she said she was the only one & it would need to be the following day however I was checking out the next day. The property is nice & I’ve always enjoyed the amenities. But if this new staff is going to be treating the guest this way I would not be going back
Comment from Hotel Management
27 Dec 2023 by Management, Hotel Management
Hello Nathalia, we are sorry to know that this time you did not enjoy your stay with us. The situation was thoroughly checked and we have to confirm that since you booked a Pacific Suite which is the only room category offered at the Pacific Suites Boutique Hotel no upgrade could be granted, not to mention that you have visited us on the last week of December which is the busiest time of the year. Please for your next visit choose the property called Oceano Boutique Hotel to be able to opt for an upgrade. Happy Holidays!
by A verified traveler
Spotty WiFi
Posted 7 Dec 2023 on HotelsWi fi was a little spotty.
Comment from Hotel Management
27 Dec 2023 by Management, Hotel Management
Thank you for your visit Michael!
