Ratings based on 40 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Says luxury but every wall or appliance has a sign posted with rules. Too many rules posted everywhere. Literally. Washer, dryer and dishwasher also have signs posted on front saying only use from 8pm to 6am. Who goes on vacation to do laundry and wash dishes in the middle of the night. Nothing luxury about that. Every hallway including the pool says be quiet. I was with family and even felt we could not relax without breaking the rules. Cable and internet did not work at all for two days and i called the minute we checked in to have it fixed. People came and left but fixed nothing. All a big show but no service was repaired. All tvs said down for maintenance most of our stay or a frozen screen with a spinning bar. King bed was two mattresses stacked on a small boxspring. Two balconies without any chairs. Property looks great and well kept but my unit was wicker chairs in poor condition for the kitchen table and signs everywhere even one saying to use plastic spatula when using frying pans. I know what luxury is and this was not that. I found it insulting as did the rest of my family.
by A verified traveler
Posted 15 Jan 2024 on Hotels
Quiet and Safe. Would definitely use again
by A verified traveler
Great Birthday!
Posted 20 Nov 2023 on HotelsI always enjoy my stay and this time was no different. Got room with rooftop hot tub and the area was nice with a great view..Looking forward to next time..might even get the Penthouse 😁
Comment from Hotel Management
20 Nov 2023 by Monaco staff, Hotel Management
Many thanks. We are glad that you have enjoyed your stay.
by A verified traveler
Posted 2 Nov 2023
good location
by A verified traveler
Posted 14 Aug 2023
The location is great. Not ocean view but a close walk. Only issue i had was the drapes in my room allowed the light in and it was hard to sleep late.
by A verified traveler
Posted 1 Jul 2023
The experience was great - nothing really bad to say - maybe the low water pressure would be the only negative I can think of. Walking distance to everything - always felt safe.
by A verified traveler
Posted 28 Jun 2023
by A verified traveler
Posted 20 Jun 2023
Great Location , Safe area , Security Guards , Quiet Two Pools Air Conditioning works great , NICE People work there
by A verified traveler
Posted 13 Apr 2023
The property is in a perfect location in Jaco, and it is in immaculate condition. The staff is exceptional
by A verified traveler from Huntingdon Valley
Posted 27 Feb 2023
The property was nice, the condo was also very nice. It was a bit smaller as shown in the pics, but nice. Unfortunately, there was nearby loud music all night and couldn’t get much sleep during the night.
