Ratings based on 681 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Very cozy and clean
Comment from Hotel Management
5 Jun 2024 by Front desk, Hotel Management
Thanks Esteban for your visit and review.
by A verified traveler
Posted 24 May 2024
The mildew smell is overwhelming and even though the entire property needs some updating, I could have over looked it all, but the mildew smell made it unbearable and it felt really gross. The pictures of this hotel are generous and not at all what it actually looks like in person unfortunately. The staff was very kind though.
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 28 Apr 2024
We stayed here as a young family with 5 kids ages 3-13. When we booked this hotel I couldn't really find any reviews that described the beach/ocean since it's a l beachfront hotel so I'm hoping I will help paint a picture. The beach sits right across the non busy street-very close walk. The sand is dark and incredibly soft and goes on forever. There are some chairs and tables (not many maybe 6 chairs) under some shade to sit on. There are signs that say no swimming at this beach because of the rip tides. We swam as anyways but kept a close eye on our kids. We reached boogie boards for the 5 days we stayed at "the surfer factory" in Jaco. We boogie boarded and swam across from the hotel a couple times and enjoyed it but felt safer doing these things at Jaco Beach which isn't far. The waves there are perfect for boogie boarding and the water is so warm to swim in. There are no seashells at Hermosa Beach (the beach in front of the hotel) or Jaco and there is no snorkeling. Boogie boarding and surfing is what it's all about. Oh, and there are tons of Halloween Crabs at Hermosa Beach which was really cool.
As for the hotel itself, the rooms were cleaned very well daily, the pool was nice, the breakfast that was included was a sit down hot breakfast and although there weren't many options, it filled us up and was satisfying. We saw many red macaw's in the area including two right out our balcony the first day.
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 20 Mar 2024
Great location right on the beach. Friendly and efficient service. Good food.
by A verified traveler
Posted 18 Mar 2024
Dirty
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 15 Mar 2024
El lugar está ya un poco viejo, para la tarifa esperaba algo más bonito. Necesita renovación de las habitaciones se sienten viejas y desactualizadas, es bastante sencillo y eso que teníamos una Suite que esperaba fuera más linda y moderna. Se sentía como estar en un motel de paso. El desayuno estuvo bien pero no espectacular ni en variedad ni en sabor. Frente a la playa tienen 4 sillas solamente para la cantidad de personas hospedadas es muy poco.
En lo positivo la ubicación, el servicio de la gente es bueno, son muy amables y atentos tanto en restaurante como en recepción. La mini refri en la habitación y nos tocó una con vista a la playa. También amplio espacio de parqueo aun cuando sea en un lote a unos metros de distancia.
by A verified traveler
Posted 15 Mar 2024
Good value. Nice location on Playa Hermosa- not a busy road and only 10 minutes to Jaco. Nice bar area attentive staff
