Ratings based on 112 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
Food and drinks were great. Rooms were clean. 2 blocks from beach.
Comment from Hotel Management
11 Apr 2024 by ROSIE, Hotel Management
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.
by A verified traveler
Posted 1 Apr 2024
The bar staff is excellwnt, very helpful and friendly
Comment from Hotel Management
1 Apr 2024 by ROSIE, Hotel Management
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon
by A verified traveler
Posted 19 Mar 2024
Didn’t like that there were no elevators. Carried luggage 3 flights of stairs. Breakfast take forever to prepare.
Comment from Hotel Management
19 Mar 2024 by ROSIE, Hotel Management
Thank you for contact us, we aprecciate your comment. We apologice for the inconvenience about, we will take your comment in consideration . Thank you once again for your feedback
by A verified traveler
Posted 17 Mar 2024
Very nice staff and great location
Comment from Hotel Management
18 Mar 2024 by ROSIE, Hotel Management
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon.
by A verified traveler
Posted 2 Mar 2024
The pool was clean. There was no refrigerator i. The room and there was no complimentary breakfast as advertised
Comment from Hotel Management
2 Mar 2024 by ROSIE, Hotel Management
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon
by A verified traveler
Posted 29 Feb 2024
The nicest people you ever met. Everyone at this facility was just outstanding. Will definitely stay again
Comment from Hotel Management
29 Feb 2024 by ROSIE, Hotel Management
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon
by A verified traveler from Deer Park
Posted 23 Feb 2024
Comment from Hotel Management
24 Feb 2024 by ROSIE, Hotel Management
Dear customer,Thank you for your comment we are glad you enjoy your stay in our hotel,and we hope to serve you soon
by A verified traveler
Hooters Style Sports Bar and Hotel
Posted 21 Feb 2024 on HotelsIf Hooters or Twin Peaks ran a hotel it would be the Oz Hotel and Sports Bar. Honestly,I chose this hotel because of the Sports Bar and the TV's I wanted to be able to watch the NBA All Star Game. All of the bartenders and waitstaff are very friendly and helpful. The office to check in is inside the bar. Rosie is the manager but when I arrived late evening on a Friday she was gone. One of the bartenders checked me in no problem. To me the hotel gives more of an airbnb vibe. You are given a code to unlock the door to your room. The room was spacious but kinda had a weird design. This hotel is in the perfect walking distance to Cocal about 10-15 minutes and if you decide to bring a friend back they will hold their ID and also charge you a $10 convenience fee. There are cameras everywhere so I always felt completely safe. The beach is literally a 3-5 minute walk. Everything in Jaco is expensive. I've seen reviews complaining about the price of the food and they're not wrong however, their food prices are on par with every other establishment in Jaco. Not to mention there's a cheaper taco joint across the street and a pizza place on the corner that stays open late. I personally spent a lot of time at the bar watching sports and everything I ordered was good. I would definitely stay here again next time I’m in town.
Comment from Hotel Management
21 Feb 2024 by ROSIE , Hotel Management
226 / 5.000Resultados de traducciónResultado de traducciónDear Customer,Thank you for your time to send your comment, which is very helpful, we always try to provide our best service, we are glad that you enjoyed your stay at our hotel and we hope to serve you soon.
by A verified traveler
Posted 20 Feb 2024
Staff was most attentive, but no hot water and not many outlets in the room
Comment from Hotel Management
20 Feb 2024 by ROSIE, Hotel Management
Dear customer, am very sorry the hotel was not to your liking but soon we will be remodeling our rooms and we will take your comment, and yes we have hot water you have to let the reception know during your stay to resolve it.
by A verified traveler from Deer Park
Posted 19 Feb 2024
This Property has no elevator. If you get placed on the top floor be prepared to get your exercise in.
The waitress gave us menus and never returned to ask what do we want. Won't be staying there again.
Comment from Hotel Management
20 Feb 2024 by ROSIE, Hotel Management
Dear customer ,I am very sorry tha you did not like the hotel ,we will try to improve, thank you for your comment.
