Ratings based on 330 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Very clean friendly , great price and great place
Comment from Hotel Management
10 Jun 2024 by Lester Acuña., Hotel Management
Good morning Dear Izik, thank you so so much for take part of your time to give us a warm review and great points, we are so happy to know our cleaning lines, friendly staff, prices and great localization was of your liking, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, Reservation Manager.
by A verified traveler
Posted 6 Jun 2024
Not a good place to stay and service is so bad
Comment from Hotel Management
6 Jun 2024 by Lester Acuña., Hotel Management
Good morning, we are not agree with your points, because you put it just because we charged late check out, reagular check out is at 12 md, and you showed up around 13:35, remember our check in time is at 2 pm, and in 25 minutes is impossible have a room ready, for this reason we had to cherge, we are realy sure our service and localization are realy good, best regards, Lester Acuña, Reservation Manager.
by A verified traveler
Posted 2 Jun 2024
Excelente atención
Comment from Hotel Management
6 Jun 2024 by Lester Acuña., Hotel Management
Good morning Dear Ambar, and thank you so much for take part of your time to give us a nice review and great points, we are so so happy to know our customer services was of your liking, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, Reservation Manager.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Lester Acuña., Hotel Management
Good morning Mr. Saju thank you for take part of your time to give us points, we are not agree with this points because all our service and atention was the best for your, but you gone not paying a bill from the restaurant of 145.55 and now you feel you can put 2.0 because we insisted on you pay, now you feel bad but you gone with our money, any other question you can contact to us, Lester Acuña, Reservation Manager.
by A verified traveler from Hollis
Posted 28 May 2024
Good location.
Comment from Hotel Management
29 May 2024 by Lester Acuña., Hotel Management
Good morning Mr. Narvin and thank you so much for take part of your time to give us a nice review and great points, we are so happy to know our great localization was of your liking, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, Reservation Manager.
by A verified traveler from warr acres
Posted 27 May 2024
The staff was excellent, but the location is a little walk to the beach.
The food the hotel provides is top notch.
Comment from Hotel Management
27 May 2024 by Lester Acuña., Hotel Management
Good morning Mrs. Cynthia thank you s so much for take part of your time to give us a a great points and nice review, we are so happy to know our customer service, great localization, and our foods was of your liking, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, Reservation Manager.
by A verified traveler
Posted 17 May 2024
Everyone was really nice
Comment from Hotel Management
19 May 2024 by Lester Acuña., Hotel Management
Good morning Mr. Charles, thank you so much for take part of your time to give us a nice review and points, we are happy to know all in general was of your liking and our customer service was the best, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, Reservation Manager.
by A verified traveler from lynchburg
Posted 15 May 2024
The staff was very nice I'm helpful I have good food in a bar Shopping is really close
Comment from Hotel Management
15 May 2024 by Lester Acuña., Hotel Management
Good morning Mr. Albert, thank you so much for take part of your time to give us a nice review and great points, we are so so happy to know our customer service, good food and great localization close to all the shops was of your liking, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, Reservation Manager.
by A verified traveler
Posted 13 May 2024
The room was small but there are options for a bigger room. The food was amazing, two pools, walk to the beach, staff cleaned daily, and did I say the food was good. Naturally, due to the surrounding bars, it’s a bit noisy, but hey, you’re on vacation right?
Enjoy!!
Comment from Hotel Management
15 May 2024 by Lester Acuña., Hotel Management
Good morning Mrs. Monique, thank you so much for take part of your time to give us a review and points, we are so happy to know the foods, great localization, customer service, and our cleaning lines was of your liking, about the bar infront we are in a legal process but it takes time, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, Reservation Manager.
by A verified traveler from Cudjoe Key
Posted 13 May 2024
A nice small hotel in the middle of Jaco. Only a block off the beach, and there’s a nice pool area / pool bar in the center. Nice value with friendly staff. We did have some issues getting the AC to work well, and there’s a big of a noisy bar across the side street. Large rooms and walking distance to a lot of Jaco
Comment from Hotel Management
15 May 2024 by Lester Acuña., Hotel Management
Good morning Mr. Jerry, thank you so much for take part of your time to give us a review and points, we are happy to know our design, great localization, poolbar, customer service, and room size was of your liking, about the air conditioning we sorry, was quick, and about the bar we are in a legal process but it takes time, we hope can receive you on your next visit to Jaco, our best regards, Lester Acuña, reservation manager.
