Ratings based on 162 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bronx
Posted 5 Apr 2024
Hotel is definitely not a high star fancy hotel. Bathrooms were super outdated. The bar was always closed. No breakfast offered. Seemed like a lonely ghost hotel. Parking was a great and I felt safe most importantly in spite of NOT seeing any security.
by A verified traveler from Rapid City
Posted 29 Feb 2024
the property was nice right by the beach nice pools no refrigerator. expedia has the property listed wrong it is actually beach break resort if you are trying to find it on waze or google maps
by A verified traveler
Posted 16 Jan 2024
by A verified traveler
Posted 3 Jan 2024
Don't Waste Your Money! I arrived early and was charged a fee for what I thought was an early check in fee then I still had to wait until the 2:00 check in time? When I finally got to the room there were no towels so I went to the desk and given 1 towel. The property was very noisy, No Bar as advertised on Expedia, No Restaurant, No Refrigerator or access to ice for cooler, there is very little within walking distance. Completely outdated rooms in poor condition, toilet handle falling off, shower door would not close, broken and missing tile in the bathroom.
The young lady at the front desk was very nice however unfortunately I had to leave the country a day early and was told she would discuss a 1 night refund with the manager and get back to me and I have yet to hear back from anyone? I recommend that you DO NOT stay at this property!
by A verified traveler
Posted 7 Aug 2023
Great staff, clean rooms. Basic amenities.
Loved that a provate surf lesson is included in the stay!
The walls are super thin, you can hear all conversations in the neighboring rooms.
No coffee, breakfast but beach front restaurant located next door.
by A verified traveler
Posted 14 Apr 2023
This was my second visit and my last.
by A verified traveler
Posted 25 Jul 2022
Staff was welcoming. Rooms had ample space. Unfortunately no toiletries compared to other hotels. Shower area was large yet shower head not great & water pressure nonexistent! Property area was lovely. Pool areas were upkept. Overall all barely met above average ratings.
Comment from Hotel Management
27 Jul 2022 by shannon , Hotel Management
Thank you so much for this kind review. Please come back and visit us again!
by A verified traveler
Posted 23 Mar 2022
This property is under renovation. The unrennovated portion is very rundown.
by A verified traveler
Posted 20 Feb 2022 on Hotels
The people were amazing. The Surf lessons that come with it made the whole stay worth it. My instructor Carlos was great to learn from. The hotel is nice but you can tell it needs a little bit touching up. Overall we loved the stay, we aren’t very picky
by A verified traveler
Posted 14 Feb 2022
Enjoyed access to the beach and surfing. Walkalble to Jaco. Rooms are clean and good, staff is friendly and helpful, pools are enjoyable.
