Ratings based on 334 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Medford
Posted 31 Mar 2024
Beautiful, large place, on the beach, wonderful views and an outstanding pool.
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
21 Feb 2024 by Best in Jaco, Hotel Management
Thank you for stay with uswe hope that you come back very soonPura Vida!!!
by A verified traveler
Posted 2 Oct 2023
Love the view and location. Also very safe with 24 hour security
Comment from Hotel Management
2 Oct 2023 by Best in Jaco - Paula, Hotel Management
Thank you very much for staying with us and excellent reviewwe hope you come back soonPura Vida!!!
by A verified traveler
Posted 30 Jul 2023
Has a beautiful view, one side the beach, the other the mountains. All rooms had their own bathroom & there was a washing machine to wash our clothes. Also had a kitchen and microwave. We were able to cook and heat up food which was a plus. Pool was nice and warm. The only thing we did not like is the mild due smell , I guess it was do to the humidity but it would be nice to put glade room deodorizer or similar in each room. Other than that we had a wonderful stay and we would definitely comeback to this place if we have the chance.
Comment from Hotel Management
7 Aug 2023 by Best in Jaco - Paula, Hotel Management
Thank you for stay with us and youur feedbackwe hope that you come backpura vida!!!
by A verified traveler
Posted 3 Jul 2023
Wonderful location, beautiful property. We will be back.
Comment from Hotel Management
7 Aug 2023 by Best in Jaco - Paula, Hotel Management
Thank you for stay with us and youur feedbackwe hope that you come backpura vida!!!
by A verified traveler
pura vida
Posted 24 Jun 2023 on Hotelsthere was no phone in the unit and the add said free local calls. there was only hot water on occasion..Ice machine did not work. Mold in several places. Location was good. views were great.
Comment from Hotel Management
7 Aug 2023 by Best in Jaco - Paula, Hotel Management
Thank you for stay with us and youur feedbackwe hope that you come backpura vida!!!
by A verified traveler
Posted 14 Apr 2023
Very special place. We got a nice deal so it made it extra special.
Comment from Hotel Management
15 Apr 2023 by Best in Jaco - Paula, Hotel Management
Thank you for stay with uswe hope that you come back very soonPura Vida!!!
by A verified traveler
Posted 14 Mar 2023
Comment from Hotel Management
15 Apr 2023 by Best in Jaco - Paula, Hotel Management
Thank you for stay with uswe hope that you come back very soonPura Vida!!!
by A verified traveler
Posted 10 Mar 2023 on Hotels
Comment from Hotel Management
12 Mar 2023 by Best in Jaco - Paula, Hotel Management
Gracias por su estancia con nosotrosEspero que haya pasado un buen momento y vuelva prontoPura Vida!!!
by A verified traveler
Posted 19 Feb 2023
The worker that was working the entry booth the morning I checked out was extremely disrespectful to my fiancé , I will be calling you guys to further discuss
Comment from Hotel Management
21 Feb 2023 by Best in Jaco - Paula, Hotel Management
I am very sorry for this happenedAs you will understand, this is a complex of several condominiums with different owners and a board of directors. you had a good time in our condoThe only problem was security, which if you had called me at the time I could have solved it not after you checked outI fully understand what happened and I apologize, so please do not generalize the situation since the problem was not in the condominiumthanks and apologies againPaula
