Ratings based on 661 Verified Reviews

4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Probably the nicest hotel staff I’ve ever met! Very friendly and helpful.
Comment from Hotel Management
12 Jun 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your positive feedback! We are so grateful our staff was able to accommodate you and we look forward to seeing you again in the future!
5 out of 5
by A verified traveler

Posted 8 Jun 2024
I love this hotel!!!!!
Comment from Hotel Management
10 Jun 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your positive feedback! We look forward to accommodating you again in the future!
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Super clean. Really nice lounge and eating area. Rooms are spacious and clean. Breakfast was actually pretty good with variety. And the best surprise was the "social" every night during the week - not just appetizers, but you can basically have a meal...with free beer and wine! What a deal!
Comment from Hotel Management
7 Jun 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your positive feedback. We are so thrilled your found our property clean, and you were able to enjoy all of our amenities! We hope to be able to accommodate you again in the future.
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your review! We hope to be able to accommodate you in the future!
4 out of 5
by A verified traveler from Plainfield

Posted 21 May 2024
The proper is nice and clean. The only thing i didn't like is the couches were really hard.
Comment from Hotel Management
21 May 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your honest feedback! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 11 May 2024
Very pleased with our first stay at this location!
Comment from Hotel Management
13 May 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your positive feedback! We are glad you enjoyed your stay and look forward to seeing you again in the future!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Safe Quiet stay
Comment from Hotel Management
29 Apr 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your positive feedback. We look forward to accommodating you again in the future.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
My fiancé and I got the Queen suite and we loved it! Super clean, staff was very helpful and yummy breakfast! We definitely plan on coming back the next time we visit!
Comment from Hotel Management
15 Apr 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your positive feedback! We look forward to accommodating you again on your next visit to Jacksonville!
5 out of 5
by A verified traveler

Posted 13 Apr 2024
We enjoyed our Staybridge Suite with a kitchenette area. What we really enjoyed was that the bedroom/bathroom areas was separate from the living space. Furniture could have used updating but it was clean and functional.
Comment from Hotel Management
15 Apr 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your honest feedback. We use feedback such as yours to continuously make changes to our brand as to better serve our guests. We hope you choose to stay with us again!
5 out of 5
by A verified traveler from Fontana

Posted 12 Apr 2024
Nice property. Would stay again.
Comment from Hotel Management
15 Apr 2024 by Megan Oveis- General Manager, Hotel Management
Thank you for your recent stay and your positive feedback! We look forward to seeing you again next time you are in town!