Ratings based on 893 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Wonderful
by A verified traveler
Posted 10 May 2024
While I had a confirmation number to stay at this property, upon my arrival they did not have a room. They did offer to provide accommodation at a property about 60 miles away. The front desk attendant was great and very apologetic. Just not happy that I had to drive 3 hours late at night to find another hotel.
Comment from Hotel Management
11 May 2024 by Leneece Mays- Guest Services Manager, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the inconvenience of our hotel being overbooked. For the inconvenience, we paid for your 1-night stay at our Marriott sister property. Again, please accept our sincerest apologies.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
22 May 2024 by Abby Front Desk Supervisor , Hotel Management
Dear Mario, Thank you so much for the wonderful feedback! We really appreciate your business, and for you taking the time to share your experience. We look forward to hosting you again soon.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
20 May 2024 by Leneece Mays- Guest Services Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Abby Front Desk Supervisor , Hotel Management
Dear Robert, Thank you you so much for staying with us. We regret that your experience with us did not meet your expectations, and appreciate you taking the time to provide your honest feedback. We hope that in the future you may consider giving us another opportunity to provide the exemplary level of service that we strive to deliver.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Brad Whitaker, General Manager, Hotel Management
Dear Phoebe,Please accept our apologies that you did not enjoy your stay. The weekend you stayed at the hotel was atypical due to a large concert in the area. We hope that you choose to stay with us again and see us at our regular service quality.
by A verified traveler
Posted 29 Apr 2024
Hotel was modern and the bed was very comfy. Elevators were kind of lacking, as far as presentation.
Comment from Hotel Management
29 Apr 2024 by Abby Front Desk Supervisor , Hotel Management
Dear Dominique, Thank you so much for staying with us and for the wonderful feedback. Our elevators were actually refurbished this past week. We hope you will come back and see us and enjoy the changes!
by A verified traveler
Posted 28 Apr 2024
Nice and restful!
Comment from Hotel Management
28 Apr 2024 by Leneece Mays- Guest Services Manager, Hotel Management
Thank you for staying with us. We delighted to know you enjoyed your stay! Come back and see us again.
by A verified traveler
Posted 28 Apr 2024
Nice and clean
Comment from Hotel Management
28 Apr 2024 by Leneece Mays- Guest Services Manager, Hotel Management
Thank you for staying with us, we delighted to know you enjoyed your stay. Come see us again.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
15 May 2024 by Leneece Mays- Guest Services Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback!
