Ratings based on 578 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by td, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 29 Apr 2024
Nothing
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Eliana, We appreciate you taking the time to share your feedback with us. Please feel free to contact our management team to address any concerns you may have had during your stay.
by A verified traveler
Posted 28 Apr 2024
Everything is great
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello C,We are delighted to hear that you had an enjoyable stay with us! If you have any further feedback or suggestions, please do not hesitate to share them with us. Thank you for choosing our hotel, and we hope to welcome you back soon.
by A verified traveler
Posted 22 Apr 2024
High crime area
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Cynthia and, We apologize for any concerns you may have had regarding the area. Guest safety is a top priority, and we recommend guests to remain vigilant and take necessary precautions when exploring the area. We appreciate your feedback and encourage you to contact management directly with any further details to assist in addressing your concerns.
by A verified traveler
Posted 19 Apr 2024
Im very upset with Expedia
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello Cynthia and,We're sorry to hear you had a negative experience. Feel free to reach out to our management team for further assistance with any concerns or feedback you may have regarding your stay at our hotel. Your input is valuable to us as we strive to continuously improve our services.
by A verified traveler
Posted 8 Apr 2024
The property was under renovation, but no one was doing any work during the time I was there. The tv only had limited channels, smoke detector was removed from my room. AC unit in room was loud. The hotel rented to a large biker group who played loud music in the parking lot till midnight. Hallway smell like pot. Elevator was torn apart and unsafe. Not worth what the charge per night. I will never stay at a Ramada again.
Comment from Hotel Management
9 Apr 2024 by Management , Hotel Management
I am sorry you did not enjoy your stay at the Ramada. We are working hard to make sure we can provide a great product for all our guest. The elevator is currently being worked on to give you a better experience.
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
26 Apr 2024 by td, Hotel Management
Thank you for staying with us. We appreciate and value you as our guest.
by A verified traveler
Posted 3 Apr 2024
Food options were close
Comment from Hotel Management
4 Apr 2024 by Manager, Hotel Management
Hello Maria, We appreciate your feedback about the food options. Your insights help us improve our guest experiences. We suggest exploring nearby dining possibilities for a variety of choices during your next visit. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 25 Mar 2024
No pool to dirty could not use , hall way flooded , no internet
Carpet was dirty and all stained up
Bathroom was out but shower ceiling was falling down and shower head was nasty
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello jeff, We appreciate your feedback and apologize for the inconvenience you experienced. We encourage guests to reach out to our management team directly for further assistance regarding your concerns. Thank you for bringing these issues to our attention.
by A verified traveler
Posted 23 Mar 2024
This hotel is not as advertised. There is a club attached to it, drunk people screaming in the lobby and throughout the halls of the hotel, with nothing done by hotel management. There is no way an once of rest is happening if you stay here. Pot smoke filled the parking lot and lobby as well. They advertise upgraded rooms on their website and on Expedia, this is not true. The rooms are filthy and old. The only area upgraded in the hotel appears to be the front lobby. I would never recommend this hotel, unless you are going clubbing; definitely not a place to rest or bring a young family to.
Comment from Hotel Management
31 Mar 2024 by Manager, Hotel Management
Hello Julie,We regret to hear about your experience at the hotel. Guest feedback is important to us, and we will ensure your comments are forwarded to the relevant departments for review. We strive to provide a comfortable stay for all our guests and apologize if we fell short in meeting your expectations. Thank you for bringing these concerns to our attention.
