Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Quick and easy check in process. Close to hospital. Friendly staff
Comment from Hotel Management
24 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Jill,Thank you so much for your review! We strive to give our guests a streamlined check in with fast and friendly service and are glad we met your expectations. We hope that we can always take care of you during your stay whenever you have to visit the very close Mayo Clinic.
by A verified traveler
Posted 24 Apr 2024
Staff was very friendly, accommodations were great and the breakfast was nice.
Comment from Hotel Management
24 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Michelle,Thank you for such a kind review! Our staff works hard to be kind and professional and we appreciate you noticed our efforts. We can not wait to have you back the next time you visit Jacksonville Beach.
by A verified traveler
Posted 22 Apr 2024
The breakfast buffet was the cleanest and best organized we have ever experienced
Comment from Hotel Management
23 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Quentin,Thank you for the amazing review! We often get great reviews about our breakfast, but your review is outstanding! We can not wait to have you back the next time you visit Jacksonville Beach.
by A verified traveler
Posted 16 Apr 2024
Clean, comfortable beds. Window shade would not open, Staff said was waiting for part. Did not tell us when checked in. Lovely walk to beach.
Comment from Hotel Management
18 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Lillie,Thank you for your feedback. We apologize for not clearly communicating about the blinds. It appears you enjoyed the rest of your stay. We hope to see you again the next time you decide to visit Jacksonville Beach.
by A verified traveler from Columbus
Posted 15 Apr 2024
Very clean and suitably located
Comment from Hotel Management
15 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Murphy,We appreciate you taking the time out of your busy schedule to provide us with your feedback. We are pleased that our hard work was noticed and we hope to have you back again soon.
by A verified traveler
Posted 14 Apr 2024
This is the second time we have stayed here, great location and friendly staff. Beds are so relaxing and rooms are amazing. Have a great selection of items for breakfast.
Comment from Hotel Management
15 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
randy,Thank you for your review. As a repeat guest, we are pleased to know that you have gotten amazing service across both of your stays. Between our amazing mattresses and the blackout curtains, you could sleep through the whole day! But we know you won't because of that great breakfast selection you mentioned!
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
11 Apr 2024 by Holiday Inn Express Staff, Hotel Management
Thank you for the great review! See you soon!
by A verified traveler
Posted 5 Apr 2024
Always a good time
Comment from Hotel Management
5 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Patricia,So glad you always enjoy your stay here at Jacksonville Beach Holiday Inn Express! We love that you as a returning guest are always satisfied with your stay.
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Thank you Terry! We appreciate you as well!
by A verified traveler
Posted 28 Mar 2024
Good options for breakfast. Beds were comfortable.
Comment from Hotel Management
28 Mar 2024 by The Staff, Holiday Inn Express-Jacksonville Beach, Hotel Management
Karen,Our beds are comfortable! Guests often ask us what brand mattress we use. If you would like, we would be happy to share that information with you as well! Were you here on a Wednesday? That is bacon day for breakfast! We can not wait to have you back here the next time you visit Jacksonville Beach!
