Ratings based on 704 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by FeliciaF, Hotel Management
Thank you Nathan for staying with us!
by A verified traveler
Posted 24 Apr 2024
I didn't like that the room has a urine smell in it, the air was so stuffy and humid.
Comment from Hotel Management
24 Apr 2024 by FeliciaF, Hotel Management
Thank you for staying with us - we are so sorry about the issues. We are renovating the entire property starting this July and are excited to bring a BRAND NEW product to Jacksonville Beach!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by FeliciaF, Hotel Management
Thank you for choosing us! We appreciate it!
by A verified traveler
Posted 12 Apr 2024
Beach access was good, first night air conditioner went out, second night NO WATER in sink shower or toilets, just horrible for accommodations. No exhaust fans in bathrooms so you cant see yourself in mirror after youbathe.Kids cried from being so hot in room.
Comment from Hotel Management
12 Apr 2024 by FeliciaF, Hotel Management
Thank you for your review - to clarify, yes, the water was out due to a break in the city line, the city repaired it as quickly as they could do it. And for the air conditioner, we changed your room to accommodate you and your family as quickly as possible. We know this was challenging - however we do appreciate your understanding.
by A verified traveler
Posted 8 Apr 2024
Amazing
Comment from Hotel Management
9 Apr 2024 by FeliciaF, Hotel Management
Thank you! Appreciate you staying with us!
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by FeliciaF, Hotel Management
Thank you for staying with us!
by A verified traveler from Haymarket
Posted 6 Apr 2024
Nice reception and check in
Comment from Hotel Management
8 Apr 2024 by FeliciaF, Hotel Management
Thanks! I'll let my staff know the kind words!
by A verified traveler
Posted 5 Apr 2024
Very nice pet friendly location.
Comment from Hotel Management
5 Apr 2024 by FeliciaF, Hotel Management
Thank you for staying with us!
by A verified traveler from Piney Flats
Posted 31 Mar 2024
.
Comment from Hotel Management
1 Apr 2024 by FeliciaF, Hotel Management
Appreciate you staying with us! Thanks for the AWESOME review! My team appreciates the feedback!
by A verified traveler
Posted 24 Mar 2024
Nice and close to the beach
Comment from Hotel Management
25 Mar 2024 by FeliciaF, Hotel Management
Thank you for staying with us!
