Ratings based on 1,000 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
CLOSED!!!
Posted 24 Jan 2023 on HotelsI am truly disappointed in this entire transaction. The hotel was booked back in July of 2022. Sometime during the hotel closed in January 2023 and no notification was sent to me letting me know about this. I was super lucky to be able to pivot and find another room at a different location. I wish there had been some communication about the closure. Hotels.com did come through in getting me a refund.
by A verified traveler
Posted 5 Jan 2023
We stayed 2 nights. Bed smaller than expected, hot water took a few minutes to warm up, entry card/doors had technical issues. Overall a great location for the price. Staff was helpful and very polite. Would stay again in the future.
by A verified traveler from Ochlocknee
Posted 4 Jan 2023 on Orbitz
The property was clean and staff was friendly. It was easy to locate and close to shopping/dining options. 15 minutes from Mayo Clinic which was very convenient.
by A verified traveler
Posted 3 Jan 2023 on Hotels
We had not toilet paper in room when we first checked in. Had to go to front desk to get it. We did not get room service for a two day stay. We left for the day and came back to a dirty room. Had to make my own bed. Had to go to the front desk to get towels and other supplies. I was told that they don't do maid service for two night stays. The breakfast bar was empty by eight in the morning. We will not stay here again.
by A verified traveler
Posted 3 Jan 2023 on Hotels
Door key didn’t work … coffee not made till after 7 am carpets awful !!!! Hotel is old and needs lots of updates … overall stay was quiet though
by A verified traveler
Posted 30 Dec 2022
First I called two day's before arrival to change from king bed to two queens. I was told my the lady that answered the phone that I could do it at check-in. Well we arrrivied and I requested the change and the lady said they were full and I could not change. The cleaning staff were still cleaning rooms at 5:00 pm. Needless to say they were not booked there were not many cars in lot. The carpet in rooms and halls were soiled the bathroom was not clean the entire place needs some attention. I stayed there 6 years ago and it was nice but now it is horrible. I stay at country inns when I travel but will not stay at the one on Salisbury Road in Jacksonville Florida again.
by A verified traveler from MARCO ISLAND
Posted 30 Dec 2022 on Travelocity
by A verified traveler
Comfortable and clean but missing the amenities
Posted 20 Dec 2022 on HotelsHotel was nice and staff was friendly, but the grab-and-go breakfast was disappointing during covid that would be understanding but today with the restrictions lifted the full buffet breakfast should have been available including the free newspapers and freshly warm cookies that is known by Country Inn & Suites. The gym also could have had more equipment
by A verified traveler
Posted 18 Dec 2022 on Hotels
Got here and the King suite we reserved months ago was not available and we were not notified in advance. No snack machines only drinks and room had weird odor.
by A verified traveler
Posted 12 Dec 2022
Very nice and quiet place.
Comment from Hotel Management
20 Dec 2022 by management, Hotel Management
We appreciate your review. We are glad to see you enjoyed your stay here with us. We will continue to work on the property for the future. Hope to see you again soon.
