Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
we enjoyed a nice walk to the Beach, and enjoyed the Pool area as it was very quiet, except for the construction down the street! The staff was very pleasant and didn't hesitate to greet us every time we went by!! The breakfast was very good and the 24hr Coffee was awesome!
by A verified traveler
Posted 10 May 2024
It was about 10min away from where I needed to go. Overall, it was a good hotel the short, one-night stay. Only thing was that AC? I think had funky smell.
by A verified traveler
Posted 9 May 2024
Great location for our race
Comment from Hotel Management
9 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Valerie,We appreciate your feedback! What race were you in Jacksonville Beach for? Either way, we would love to see you for your next race!
by A verified traveler
Posted 6 May 2024
Property was clean and comfortable. Breakfast was delicious.
Comment from Hotel Management
6 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Carl,Thank you for the wonderful feedback! Our breakfast staff works diligently to provide an exceptional hot breakfast that varies daily to our guest. Housekeeping also works hard in the back of the house to take care of the guest rooms and ensure the highest standards of cleanliness are met. We appreciate you noticed all of the hard work our team does. It means a lot and we will be sure to share the kudos with the team.
by A verified traveler
Posted 5 May 2024
Wasn't as close to the beach as I had hoped
Comment from Hotel Management
6 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Kimberly,We apologize if our location is not to your liking. Our advertisement clearly states we are located less than a mile from the beach. We are the closest IHG hotel located to the beach in the Jacksonville Beach area. It appears though, that other than our beach proximity, you enjoyed your stay. We feel that we offer our guests beach access without having to pay beach front prices. We hope you choose to stay with us the next time you decide to visit the Jacksonville Beach.
by A verified traveler
Posted 2 May 2024
Definitely did not except this place to be so nice ! Will be going back for our next vacation
Comment from Hotel Management
3 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Jennifer,My goodness, you have us blushing with your praise! We strive to provide exceptional service and take pride in our property. We appreciate that the hard work the team puts in was noticed. We can not wait to have you back on your next vacation to Jacksonville Beach.
by A verified traveler
Posted 1 May 2024
Close to what I was doing in town.
Comment from Hotel Management
1 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Julee,Thank you for your review! Anytime you have something to do in the Jacksonville Beach, we would love to have you back.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Cynthia,Thank you for your review. We would love to know what we could have done better to get that 5 out of 5!
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Quick and easy check in process. Close to hospital. Friendly staff
Comment from Hotel Management
24 Apr 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Jill,Thank you so much for your review! We strive to give our guests a streamlined check in with fast and friendly service and are glad we met your expectations. We hope that we can always take care of you during your stay whenever you have to visit the very close Mayo Clinic.
