Ratings based on 593 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
5 out of 5
5 out of 5
by A verified traveler from The Woodlands

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler

Posted 25 May 2024
It was great place!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
5 out of 5
by A verified traveler

Posted 21 May 2024
Felt clean and safe. Good shower and comfortable bed. Very good breakfast and coffee.
Comment from Hotel Management
22 May 2024 by Blake W., Hotel Management
Dear Loretta,We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Thank you for choosing Best Western Plus Executive Residency Jackson Northeast!
5 out of 5
by A verified traveler

Posted 21 May 2024
Stayed for 1 night after a long day traveling and was able to get a very good night rest! Was very clean and probably one of my favorite traveling hotels. Was please with the service and the breakfast lady did excellent job fixing food up and having food ready early. I would recommend this place to stay at for overnight or few days.
Comment from Hotel Management
22 May 2024 by Blake W., Hotel Management
Dear Matthew Lee,Thank you for your feedback. We are excited to hear that you had a good nights rest on your visit as well as a positive morning at breakfast! We will be sure to share your comments with our team and we look forward to your next visit!
5 out of 5
by A verified traveler from Greensboto

Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Blake W., Hotel Management
Dear Karen,Thank you for sharing your experience. We are excited to hear that you had a great visit to our property! We thank you for choosing Best Western Plus Executive Residency in Jackson, TN and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 18 May 2024
Great nights sleep
Comment from Hotel Management
21 May 2024 by Blake W., Hotel Management
Dear Richard,Thank you for sharing your experience. We are excited to hear that you enjoyed your stay and had a great nights sleep!
5 out of 5
by A verified traveler from Pueblo

Posted 17 May 2024
Friendly, courteous and professional staff. The room was spacious(King) with a couch and chair. It also had a fridge and microwave. The breakfast was very good. The best hotel we stayed at during our two week trip
Comment from Hotel Management
21 May 2024 by Blake W., Hotel Management
Dear Paul,Thank you for sharing your experience. We are excited that you enjoyed your stay in our Junior King Suite as well as our complimentary hot breakfast! We hope to see you again next time you visit Jackson!
4 out of 5
by A verified traveler

Posted 14 May 2024
Friendly staff, good breakfast, clean for the most part, just needs some deep cleaning in the bathrooms. Other than that it was great!
Comment from Hotel Management
21 May 2024 by Blake W., Hotel Management
Dear Kristina,Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay. We have shared your comments about deep cleaning to our housekeeping supervisor. We thank you for choosing Best Western Plus Executive Residency Jackson Northeast and we look forward to seeing you again soon.