Ratings based on 974 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
The representatives was very nice and respectful
by A verified traveler
Posted 14 Jun 2024
The prices were fair. There is not a hot tub like advertised. The breakfast was the bare minimum.
Comment from Hotel Management
15 Jun 2024 by Customer Care, Hotel Management
Dear Mouse,Thank you for choosing Baymont by Wyndham Jackson for your most recent stay.Your review and comments on your experience will help us identify areas for improvement. Unfortunately the hot tub was removed during the COVID era, and it was never replaced. We have been trying to get our website and other third party websites to update our information but the process is frustratingly slow.We hope to serve you again in the future.
by A verified traveler
Posted 11 Jun 2024
Only good for a low budget stay. The bathroom was NOT accessible for disabled as I specifically requested which was maddening. A handicap bathroom stall at any ordinary business is far better than what we got - definitely NO space to assist someone. I would have left but we were too exhausted. The property is rundown and we had problems with 5 different room keys. The only outdoor seating is on the interstate side with a broken table. I will never return to this property.
Comment from Hotel Management
14 Jun 2024 by Customer Care, Hotel Management
Dear Nikki,Thank you for choosing Baymont by Wyndham Jackson for your most recent stay. We apologize that your experience was less than perfect. Your concerns have been noted, and management will conduct a full review of the issues.
by A verified traveler
Posted 10 Jun 2024
Pretty good for the price
Comment from Hotel Management
14 Jun 2024 by Customer Care, Hotel Management
Dear Michael,Thank you for choosing Baymont by Wyndham Jackson for your most recent stay. We are happy to hear that your experience was positive. We hope to serve your again in the future.
by A verified traveler
Posted 8 Jun 2024
Needs some remodeling . Bathroom really small
Spider was in my towel
Comment from Hotel Management
9 Jun 2024 by Customer Care, Hotel Management
Dear Channail,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay. We are sorry that your experience was less than the perfect one that our staff strives to provide for each guest. We are remodeling, but the process is slow since we cannot stop providing hospitality services for the remodeling. We hope to serve you again the future in a newly renovated property.
by A verified traveler
Posted 8 Jun 2024
The bathroom above ours leaked through the ceiling onto our toilet every time they showered. I had to keep the lid up so the majority of the water would land in there.
We checked in on a Sunday. On Monday we were informed breakfast wasn't going to be serced because it was a holiday.
Our stay was from Sunday-Sunday. I purposely booked this particular location because it had an indoor pool, of which I called to be sure it was operating. We were able to use the pool 3 out of the 7 days we stayed. There was a sign on the door that it was closed for maintenance.
On 3 different occasions my key card would not work and I had to get a replacement from the front desk.
Comment from Hotel Management
8 Jun 2024 by Customer Care, Hotel Management
Dear Amy, Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Management has been made aware of your concerns, and your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Customer Care, Hotel Management
Dear Ginda,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Customer Care, Hotel Management
Dear Vicki,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay. We appreciate you taking the time to share your comments with us. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Customer Care, Hotel Management
Dear Amy,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
6 Jun 2024 by Customer Care, Hotel Management
Dear Eric,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.
