Ratings based on 983 Verified Reviews

3.4 out of 5
100% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 May 2024
Perfect hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2024
5 out of 5
by A verified traveler

Posted 22 May 2024
Friendly staff
Comment from Hotel Management
22 May 2024 by Customer Care, Hotel Management
Dear David,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.
4 out of 5
by A verified traveler

Posted 15 May 2024
Convenient location to I-40. Price reasonable. Parking convenient.
Comment from Hotel Management
15 May 2024 by Customer Care, Hotel Management
Dear Jim,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.
5 out of 5
by A verified traveler

Posted 15 May 2024
Its a nice hotel
Comment from Hotel Management
15 May 2024 by Customer Care, Hotel Management
Dear Davell,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.
5 out of 5
by A verified traveler

Posted 14 May 2024
The rooms were clean and quiet. Kind staff anc good rates.
Comment from Hotel Management
15 May 2024 by Customer Care, Hotel Management
Dear Kimberly,Thank you for choosing the Baymont by Wyndham Jackson for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.
2 out of 5
by A verified traveler

Posted 13 May 2024
The floor staff/ cleaning crew was not polite at alll. It was hard to get service from them..Security keys hardly ever work,request a King size bed an got a Queen's size..
Comment from Hotel Management
14 May 2024 by Customer Care, Hotel Management
Dear Samuel,Thank you for choosing the Baymont by Wyndham for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.
2 out of 5
by A verified traveler

Posted 13 May 2024
It’s a crap hole. My room wasn’t as bad as the google reviews, but it was the dirtiest hotel I stayed in. It worked for me for one night, to shower sleep and get out. But I would never bring my family here. The bedding looked clean as did the towels. The bed itself had stains down the side. I’m hoping someone spilled a glass of wine and that it’s not blood, but I slept one the other side of the bed after that discovery. The carpet had crumbs and other indicators that the cleaners just hit the bathroom and bedding. It worked, but I would not recommend.
Comment from Hotel Management
13 May 2024 by Customer Care, Hotel Management
Dear Isaac,We want to take this opportunity to apologize for the service you received during your stay at our Baymont by Wyndham Jackson.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Management has been given your review and the issues will be addressed immediately. Thank you for choosing the Baymont by Wyndham Jackson and we look forward to the opportunity to better serve you in the future.
1 out of 5
by A verified traveler

Posted 10 May 2024
Terrible, noisy toilet and A/C unit. Front desk people in evening acted like he did not want to be there. Never again.
Comment from Hotel Management
12 May 2024 by Customer Care, Hotel Management
Dear Guest,Thank you for taking the time to submit a review of your stay. We are sorry that your recent experience at our property was less than perfect. Your concerns have been noted and are under review by management. We hope to fix these concerns and serve you again in the future,
4 out of 5
by A verified traveler

Posted 5 May 2024
Convenient location. Wish gym had longer hours, towels and water.
Comment from Hotel Management
8 May 2024 by Customer Care, Hotel Management
Thank you for taking the time to submit a review of your most recent stay at our hotel. We are happy to hear that your experience was mostly positive. We hope to provide you lodging services again in the future. Have a great day!