Ratings based on 157 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2023
This hotel is one of a few options in town, the rooms are tiny and some of the staff is nice and helpful and some are just rude and not helpful at all.
Comment from Hotel Management
8 Dec 2023 by Ernesto Moura, Hotel Management
Thank you Gabriela, for your comments about your stay with us.Sorry about we cant attend your expectations, your comments are very important to us, they help us to improve our service.Best regards
by A verified traveler
Posted 1 Feb 2022 on Orbitz
Amazing stay… can’t wait to go back tomorrow..
Comment from Hotel Management
16 Feb 2022 by Elias Fajardo, Hotel Management
Dear Mr. Thomas
We apreciate your choose to stay in our hotel and share your experiences with us.
It was a pleasure to welcome you here, and we hope to see your as soon as possible
Kindly,
Elias Fajardo.
General Manager
by A verified traveler
Posted 29 Jan 2022
by A verified traveler from New York
Posted 31 Jul 2018
I was very dissappointed that the hotel did not have the Brazilian Regular Channels (Record and SBT). We asked the staff, but they didn't know what to do or why the channels didn't work. I didn't understand why these two regular channel was not available as it is free of charge in Brazil. The TV image was not good. We were very dissapointed as we could not watch our favorite free channels in Brazil.
Comment from Hotel Management
19 Nov 2019 by Kathleen Neves, Hotel Management
Dear Mr Eric
Thank you for your review.
We are very sorry for the problems reported during your stay.
We look forward to regaining your trust in our services.
Sincerely, Kathleen Neves
Recommended
for Everyoneby A verified traveler from New York
Good location, Good hotel.
Posted 20 Jul 2017
Pros: The location is very good. New hotel.
Location: Walking distance to restaurants, banks and mall.
The bedroom was small but adequate. The shower was excellent. The building was cleaned and organized.
Comment from Hotel Management
16 Oct 2019 by Kathleen Neves, Hotel Management
Good afternoon
Thank you for your review.
We are glad you enjoyed your stay with us.
We hope to see you again in a next stay.
Regards, Kathleen Neves
by A verified traveler
Posted 2 Jun 2024
Os funcionários muito educados!
Cordialidade por todos!
Estacionamento ótimo!
Café da manhã gostoso
Quarto limpinho
Comment from Hotel Management
6 Jun 2024 by Ernesto Moura, Hotel Management
Obrigado Leonardo, por avaliar e comentar sobre sua hospedagem no ibis Jacareí.Sempre muito bom receber impressões positivas da estada conosco e saber que nossa equipe pode fazer diferença em sua estada.Volte sempre que estiver na região, estaremos a sua espera!Atenciosamente
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Ernesto Moura, Hotel Management
Obrigado Frederico, por avaliar sua hospedagem no ibis Jacareí.Muito bom receber impressões positivas da estada conosco.Atenciosamente
by A verified traveler
Perfeita
Posted 5 Mar 2024 on HotelsÓtima
Comment from Hotel Management
7 Mar 2024 by Ernesto Moura, Hotel Management
Obrigado Jorge, por avaliar sua hospedagem no ibis Jacareí.Sempre muito bom receber impressões positivas sobre a estada conosco.Volte sempre que estiver na região, estaremos a sua espera!Atenciosamente
by A verified traveler
Tudo muito bom.
Posted 31 Dec 2023 on Hotelsby A verified traveler
Posted 26 Dec 2023 on Hotels
