Ratings based on 323 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
No coffee/tea facilities in the rooms, no drinking water available in the rooms and lack of options in the breakfast buffet which was very over priced, and the rooms are very small with lack of storage space.
by A verified traveler
Posted 4 Jan 2024
We were very unimpressed. After reading the reveiws and descriptions of the hotel that said it was the best hotel for staying outside to avoid Bruges prices but the best for travelling to Bruges, we were thoroughly dissappionted. The taxis were advertised online for 20 euro but when we arrived we were told they were 50-60 euro. We asked about the 'local' bus that was supposedly outside the hotel, it was a half an hour walk. We tried to drive into Bruges but the traffic was awful and the parking was the same....everywhere was full and we tried 9 car parks (however that may have been due to the christmas market so we understand it may not always be that busy...) The hotel was in the middle of nowhere and served nothing but breakfast, a vending machine, a microwave and frozen pizza and pasta ready meals that they passed off as dinner for an extortinate rate, something that was not explained on the website. The members of staff were not very friendly, they made us feel like an inconvenience and we were met with eye rolls, huffs and questions when we wanted to order 2 glasses of wine...? We were on holiday and wanted to make the most of it and it made them money so not sure why the fuss. The hotel was easy to find and the room was clean but that's the only good thing I can say. I understand it is the Ibis Budget, but even budget should have polite staff, clearly advertised dinner options and staff that are friendly. We will not be booking again, very dissappointed.
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 15 Dec 2023
by A verified traveler
Posted 28 Nov 2023
Fairy modern hotel in a great location. However, there was no tea or coffee facilities, there was no spare tolws. There was no spare pillows and they only gave you one toilet roll!
Budget, cheap, just... Meh really.
Soulless design, corporate feel.
by A verified traveler
Posted 24 Nov 2023
Clean basic rooms. Friendly staff.
Annoyed as no free parking at hotel. Charged 7.5 Euros.
Free parking was over 500m away
Also only food available was pizza
by A verified traveler
Posted 7 Sep 2023 on Hotels
by A verified traveler
Posted 29 Aug 2023 on Hotels
by A verified traveler
Posted 29 Aug 2023
Do not go there if you want a family room, two adults and a toddler no space to put luggage or move around in the room, also train your new staff properly, key did not work at 11pm stood outside the room for 45 minutes while the staff tried to open the room door, eventually they had to break the lock
