Ratings based on 225 Verified Reviews

4.5 out of 5
86% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Apr 2024
This is a lovely property with the best staff! Just be aware that there aren’t a lot of dinning options. 1-2 nights best. 5 minute walk to the Izu Panorama area where you can take the ropeway to the top of the mountain to have lunch and see a view of Mt. Fuji.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023
5 out of 5
by A verified traveler

Posted 11 Nov 2023
Wonderful hotel and experience. Meals are amazing. Other than the park though there is nothing else to do outside the hotel. Recommended only for one or max two nights
5 out of 5
by A verified traveler

Posted 2 Nov 2023
Great service. Gorgeous property. Large rooms
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 31 Oct 2023
Very good experience
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2023 on Hotels
5 out of 5
by A verified traveler from GRAND PRAIRIE

Posted 19 Aug 2023
We loved our room. The staff was very nice and professional, they gave 5 star service. We had the wooden bath. I drained out the water and refilled with fresh hot spring water as the original water was dirty.