Ratings based on 183 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jan 2024
I had a wonderful stay. The hotel is close to the Izumoshi station and it’s quiet, new and clean.
Comment from Hotel Management
25 Jan 2024 by CEN, Hotel Management
Mr.Shengui Thank you for staying with us. We appreciate your review about our hotel. We are happy to hear that you had a wonderful stay at our hotel. We are looking forward to seeing you. Best regards,
5 out of 5
by A verified traveler

Posted 22 Dec 2023
Comment from Hotel Management
14 Feb 2024 by フロント 恵古, Hotel Management
Miki様この度はセンチュリオンホテル&スパ クラシック出雲にご宿泊頂き誠にありがとうございます。またお忙しい中この様な貴重な評価をお寄せ頂きました事重ねてお礼申し上げます。これからもお客様のご期待に応えれるよう従業員一同励んで参ります。 Miki様のまたのお帰りを心よりお待ちしております。
5 out of 5
by A verified traveler

Very comfortable..please respect Onsen culture

Posted 20 Nov 2023 on Hotels
It was very comfortable and relax stay. Also it is close to the station so it was very helpful. Only thing was that there were other guests who are not respecting other guests ( they seem other Asians and badly behaving in the public bath - drinking in the public bath and also opening a bottle and put the lid back and placed back to the fridge. They were very loud too…. Not acceptable behaviours. Hope there should be more instruction to be given for those who are not used to the Japanese culture, and disrespecting the other guests by being loud behaviours.
Comment from Hotel Management
19 Feb 2024 by フロント 恵古, Hotel Management
Thank you very much for staying at Centurion Hotel & Spa Classic Izumo. We would like to thank you again for taking the time out of your busy schedule to give us such a valuable review. We apologize for the inconvenience caused during your stay with us regarding the use of the public bath. Regarding the manners of customers while using the bath, if there is any concern during the employee rounds, we will contact you directly. We are currently posting a notice. If you have any concerns, please feel free to contact the front staff. All of our employees will continue to work hard to meet the expectations of our customers. We look forward to welcoming you back again.
5 out of 5
by A verified traveler

Posted 19 Apr 2023
Nice hotel. Rooms are large Restaurant not so clear if they open in the evening or not, and seems a bit expensive. Hamburger at 2,600 Japanese yen
Comment from Hotel Management
10 Aug 2023 by フロント 恵古, Hotel Management
Thank you for staying at Centurion Hotel & Spa Classic Izumo. Thank you again for taking the time out of your busy schedule to provide us with such a valuable evaluation. We are very sorry for the many compliments you received during your stay. All of our employees will continue to work hard to meet the expectations of our customers. We look forward to welcoming you back again.
5 out of 5
by A verified traveler

Fantastic would recommend

Posted 7 Jan 2023 on Hotels
The hotel is fantastic. Location is well appointed by the station, staff are friendly, lots of freebies and nice touches including free evening food. A large sauna and onsen bath area with fantastic very clean facilities. Excellent breakfast with both Japanese or Western options. highly Recommend
Comment from Hotel Management
18 Jan 2023 by front desk EGO, Hotel Management
Dear,AnonymousThank you for the many compliments.We will continue to strive to further improve our services.Thank you very much.
5 out of 5
by A verified traveler

Posted 2 Dec 2022
parking is little far but this property is nice,
Comment from Hotel Management
18 Jan 2023 by フロント 恵古, Hotel Management
yohachiro様この度はセンチュリオンホテル&スパ クラシック出雲にご宿泊頂き誠にありがとうございます。またお忙しい中この様な貴重な評価をお寄せ頂きました事重ねてお礼申し上げます。これからもお客様のご期待に応えれるよう従業員一同励んで参ります。 yohachiro様のまたのお帰りを心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 22 May 2024
ホテルの駐車場がないのが残念
4 out of 5
by A verified traveler from UBE city

Posted 19 May 2024
また利用したいですし、他県でも関連施設に宿泊したいと思います
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024