Ratings based on 456 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Apr 2024
Uniquely tiny rooms and bathroom. Have never stayed in a room that small. AC was not working and the weather was hot so had to sleep with open windows which was noisy. Breakfast was not bad, just OK.
Comment from Hotel Management
20 Apr 2024 by yamy, Hotel Management
thank you
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Everything wa good would stay again. stairs only way up but most of the hotels are the same. they help you to take your bags up and down.
Comment from Hotel Management
4 Apr 2024 by yamy, Hotel Management
thank you.
5 out of 5
by A verified traveler from Lilburn

Posted 14 Mar 2024
While the property is very simple, it is a great place. One can walk down to the ocean in about 20 min. There are also many small stores near the property and great Turkish food.
Comment from Hotel Management
14 Mar 2024 by yamy, Hotel Management
Thank you for your nice comment.
1 out of 5
by A verified traveler

Posted 6 Feb 2024
Comment from Hotel Management
29 Feb 2024 by yamy, Hotel Management
yorumunuz için teşekkür ederiz
3 out of 5
by A verified traveler

Posted 29 Jan 2024
Noisy. You can hear all the noise and sounds outside the room. Cleanliness is below average.
Comment from Hotel Management
29 Feb 2024 by yamy, Hotel Management
yorumunuz için teşekkür ederiz
3 out of 5
by A verified traveler

Posted 19 Oct 2023
Toilet has smell, room way too small.
Comment from Hotel Management
28 Oct 2023 by yamy, Hotel Management
thank you
1 out of 5
by A verified traveler

Posted 18 Oct 2023
Proprietors are deceptive. I reserved a non-smoking room in this supposedly non-smoking hotel. When I arrived after a long day of travel, I was taken up 4 flights of stairs to a room that reeked of smoke. I was too tired to refuse the room, but, after 4 hours of inhaling nostril-stinging nicotine embedded in the fabric headboard and curtains, I called downstairs and was told there were no other rooms available. I resorted to sleeping in the bathroom, with the door closed! At 08:00, I demanded a new room, and was given one by Ismael. Aside from his assistance, and being the unfortunate one to hear my wrath, this place is a smoker's haven. My new room was across the hall from the kitchen service entrance, which reeked of fresh smoke from employees. I had to place a towel below my door to keep that smoke out of my room. If you have a health condition, do not stay here.
5 out of 5
by A verified traveler

Posted 2 Oct 2023
I stayed at Piano Hotel in 2 different rooms at different times, my stay this time had a nicer room Superior double I thing is called. Their breakfast is very good and generous, all and all this is a very nice small hotel with very helpful staff especially the young girl at the frint desk super nice and patient, I would stay here again if in Izmir
Comment from Hotel Management
2 Oct 2023 by yamy, Hotel Management
thank you
4 out of 5
by A verified traveler

Posted 30 Sep 2023
A nice boutique hotel well located within walking distance to a business area. Excellent staff and great breakfast .
Comment from Hotel Management
2 Oct 2023 by yamy, Hotel Management
thankyou
4 out of 5
by A verified traveler

Posted 27 Sep 2023
The hotel is well located downtown the city of Izmir. The rooms are small and the bedroom furniture was outdated and even broken. Some necessary updates would be welcomed. The staff is very nice and helpful. The breakfast was good with various options.
Comment from Hotel Management
29 Sep 2023 by yamy, Hotel Management
thank you