Ratings based on 968 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
The A/C does not provide sufficient cooling even in the most powerful setting. Considering the previous reviews from other clients, this seems like an unresolved issue and makes the room uncomfortable. The room was clean although there were some spots showing its age. Staff&service were great but maintenance and facilities need some work. I don’t think I will stay here again unless the A/C problem is resolved.
Comment from Hotel Management
17 Apr 2024 by Guest Relations, Hotel Management
Dear Burak M. Gonultas,Thank you for taking the time to tell us about your experience at Mövenpick Izmir. I'm sorry your experience did not meet your expectations; Please allow me to express my sincere apologies. At Mövenpick we strive to deliver a superior service experience to every customer; Therefore your feedback is very important to us. Please be assured that we have taken the necessary measures to resolve the air conditioning issue and prevent it from occurring again in the future. Thank you for sharing your comments and we hope you will give us the opportunity to serve you better in the near future. Best regards. Hotel Management.
by A verified traveler
Great hotel and service
Posted 7 Nov 2023 on HotelsReally good hotel and service. The only issue is the AC was not cooling up properly.
Comment from Hotel Management
9 Nov 2023 by Guest Relations, Hotel Management
Dear Hussain,We very much appreciate your comments regarding your stay at the Mövenpick Hotel Izmir.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Relation,
by A verified traveler
Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Guest Relations, Hotel Management
Sayın Bahar Hanım,Değerli vaktinizden ayırıp güzel yorumlarınızı paylaştığınız için Mövenpick Hotel İzmir Ailesi olarak teşekkür ederiz.Bir sonraki seyahatinizde sizleri otelimizde misafir etmekten büyük mutluluk duyacağız.Saygılarımızla,Otel Yönetimi
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
8 Oct 2023 by Guest Relations, Hotel Management
Dear Elshan,Appreciate to you for taking a moment to share your experience with us. We are very happy that you were satisfied with the services and services we provided to you during your stay. Making our guests comfortable and sending them off from our hotel in a happy manner is the most important factor for us. We will be glad to host you again in Mövenpick Hotel Izmir during your future visits.Guest Relation,
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by Guest Relations, Hotel Management
Dear John,Thank you very much for sharing your nice comments about Mövenpick Hotel Izmir with us.We look forward to welcoming you at our hotel.Regards.Hotel management.
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Guest Relations, Hotel Management
Sayın Elif,Mövenpick Hotel İzmir ile ilgili güzel yorumlarınızı bizimle paylaştığınız için çok teşekkür ederiz.Sizleri otelimizde ağırlamayı sabırsızlıkla bekliyoruz.Saygılarımızla.Otel yönetimi.
by A verified traveler
Posted 3 Sep 2023
Knowledgeable and properly trained Hotel Staff. Its a professionally run Hotel, happy to assist with requests. The location is perfect. Great restaurants & shops. If its a pizza, Venedik Pizza is close by & the food/shopping at Konak Pier is very good. The Old Town is a short distance away.
Comment from Hotel Management
4 Sep 2023 by Guest Relations, Hotel Management
Dear Warren,Thank you very much for sharing your nice comments about Mövenpick Hotel Izmir with us.We look forward to welcoming you at our hotel.Regards.Hotel management.
by A verified traveler
Posted 27 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by Guest Relations, Hotel Management
Dear Jaza,Appreciate to you for taking a moment to rating us.We are very happy that you were satisfied with the services and services we provided to you during your stay. Making our guests comfortable and sending them off from our hotel in a happy manner is the most important factor for us. We will be glad to host you again in Mövenpick Hotel Izmir during your future visits.Guest Relation,
by A verified traveler
Posted 19 Aug 2023 on Hotels
Comment from Hotel Management
20 Aug 2023 by Guest Relations, Hotel Management
Dear Qadır,Thank you very much for sharing your nice comments about Mövenpick Hotel Izmir with us.We look forward to welcoming you at our hotel.Regards.Hotel management.
by A verified traveler
Posted 19 Aug 2023 on Hotels
Comment from Hotel Management
20 Aug 2023 by Guest Relations, Hotel Management
Sayın Burak BeyMövenpick Hotel İzmir ile ilgili güzel yorumlarınızı bizlerle paylaştığınız için çok teşekkür ederiz.Sizi otelimizde ağırlamak için sabırsızlanıyoruz.Saygılarımızla.Otel yönetimi.
