Ratings based on 396 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Tuğfan ZAMAN Front Office Manager, Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
Posted 31 Aug 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Tuğfan ZAMAN Front Office Manager , Hotel Management
Extenso Otelimizi tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaşmaya zaman ayırdığınız için teşekkür ederiz. Extenso Otel ailesi olarak, otelimizde konakladıkları süre boyunca misafirlerimize kusursuz bir hizmet sunmayı hedeflemekteyiz. Hizmet kalitemizi en yüksek standartlarda tutabilmek adına, bizimle paylaşmış olduğunuz görüşlerinizi dikkatle değerlendirmekteyiz. Otelimizin hizmet ve olanakları hakkında paylaşmış olduğunuz görüşleriniz için teşekkür eder, siz ve diğer konuklarımıza daha iyi hizmet verebilmek için çalışmalarımıza devam ettiğimizi bildirmek isteriz. Konaklamanızda Extenso Otelimizi tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaştığınız için tekrar teşekkür eder, sizleri en yakın zamanda yeniden aramızda görmeyi ümit ederiz. Saygılarımızla,
by A verified traveler
Posted 7 Aug 2023
We stayed quite short for a plane layover. The staff was friendly, rooms were clean and nice.
Comment from Hotel Management
8 Aug 2023 by Tuğfan ZAMAN Front Office Manager , Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
Posted 28 Jul 2023 on Hotels
very good and excellent
Comment from Hotel Management
4 Aug 2023 by Tuğfan ZAMAN Front Office Manager , Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
4 Aug 2023 by Tuğfan ZAMAN Front Office Manager , Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
Posted 16 Jun 2023 on Hotels
Not soundproofing.
Comment from Hotel Management
26 Jun 2023 by Tuğfan ZAMAN Front Office Manager, Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
Posted 21 May 2023 on Hotels
Comment from Hotel Management
24 May 2023 by Tuğfan ZAMAN Front Office Manager , Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
A good hotel
Posted 23 Mar 2023 on HotelsI arrived very late due to flight disruptions. The hotel were understanding and held my reservation.
Comment from Hotel Management
3 Apr 2023 by Tuğfan ZAMAN Front Office Manager , Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
Modern hotel, lovely stay, needs better staff.
Posted 26 Dec 2022 on HotelsThe hotel itself was great - conveniently located on the main street, modern, and very clean. The rooms were great - amazing shower that felt so refreshing after our journey. The breakfast was incredible - lots of freshly prepared items, fruits, jams, breads etc.
Our only complaint was that the front desk staff was INCREDIBLY unhelpful. When asked how we much the taxi charges to go to the ruins (literally the #1 reason people visit Ephesus), he said "I dont know, I'm not a taxi driver". We tried asking for a range, but he only ventured one ridiculously low range (that even we as first time travelers knew was bs). This ended up requiring us to go to the street and try asking locals in broken Turkish for how to go to ruins, wasting an hour.
Comment from Hotel Management
26 Dec 2022 by Tuğfan ZAMAN Front Office Manager, Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
by A verified traveler
Posted 17 Oct 2022
The Staff were very friendly and helpful. The property is very clean and we had a great nights sleep they offered a great selection for Breakfast the only negative they do not offer evening meals. However we will stay here again
Comment from Hotel Management
21 Oct 2022 by Tuğfan ZAMAN Front Office Manager , Hotel Management
We would like to thank you for your recent stay at Extenso Hotel. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Extenso Hotel family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Extenso Hotel team, I thank you for your feedback. You may just ask us when the scale is needed please :) .It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hotel in Gaziemir and I hope to have the pleasure of welcoming you to Extenso Hotel in the nearest future. Kind Regards,
