Ratings based on 432 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2023
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
In need of renovation
Posted 20 Nov 2023 on HotelsVery shabby building, in need of some serious renovation. No elevator. Checkin not easy.
by A verified traveler
Nice place will go again
Posted 19 Oct 2023 on HotelsNot great start . problems with 1st and 2nd rooms but staff was really helpful and by my 3rd room move it was really nice. location is very peacefull . buffet dinner is a bit expensive snack bar was lovely good choices and breakfast was great
by A verified traveler
Posted 21 Sep 2023 on Hotels
Excellent Staff, Great Turkish Food, Realy Great Spa Facilities We are looking forward to our next visit
by A verified traveler
Loved free thermal pools
Posted 16 Sep 2023 on HotelsIt is a normal hotel which is located where the thermal water pools are and at the middle of the huge beautiful garden. I enjoyed Beautiful nice free thermal pools , moist and dry saunas and other free facilities , physiotherapy and massage therapy are not free and I highly recommend them. mostly you see guests with physical problems who come there for treatments like physiotherapy and special care and need . the restaurant the food was good I loved the outdoor restaurant very much . the receptionists are very nice but not very helpful and friendly a bit ignorant.
Something I suggest the hotel to put more lights in the rooms night time very dark very difficult to read books or do something , I asked for the bedside lamp and they said they don't have it
Loved thermal pools
by A verified traveler
Unacceptable
Posted 6 Feb 2023 on HotelsI did not stay in the hotel due bad condition of the hotel. Room was dirty, untidy. Overall condition was unacceptable, that was why I could not stay. How can I get refund?
Your support will be appreciated.
Comment from Hotel Management
6 Feb 2023 by Rezervasyon Ekibi, Hotel Management
Sayın Konuğumuz ,Öncelikle geri bildirimleriniz bizim için çok önemlidir.Yaşanan aksaklıklardan dolayı öncelikle özür dileriz. İlgili birimlere uyarılar ve düzenleyici ve önleyici faaliyetlerimizi alacağız. İade talebinizi Expediadan yapabilirsiniz biz de ücretsiz olarak kabul edeceğiz.İyi günler dileriz.
by A verified traveler
Posted 8 Jan 2023
by A verified traveler
Posted 19 Dec 2022 on Hotels
by A verified traveler
Posted 30 May 2022
My room was discusting, TV did not work, electrical wiring unbelievably dangerous, shower panel hanging off, bath handles rusty, all in all the worst hotel I've stayed at.
