Ratings based on 28 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2019
This hotel is a five star hotel for sure. Staffs are well trained, got lots of amenities in room, nice clean hot bath on top floor as private use. You can enjoy Japanese “kaiseki” meal.
by A verified traveler
Amazing staff
Posted 29 May 2017 on HotelsVery attentive staff. I changed my departure schedule and they could not arrange the shuttle. They then paid for the taxi. Though the staff were not particularly good in English, they communicated with heart and sincerity. That's good enough... No need to be too precise in a leisure trip.
by Steven
The hotel location was close to the train station.
Posted 15 Apr 2017 on HotelsThe room ,the service , the dining were more than we expected. We were treated very well. We love the view and the privacy throughout our stay. The entire staff was very friendly and helpful.
Recommended
for Everyoneby A verified traveler from hong kong
Food quality is so so
Posted 15 Dec 2016The food quality is soso. And the waiter was always in a hurry to take your dishes away. You felt like they were rushing you to finish the dish so that they could give you the next dish.
Recommended
for Everyoneby A verified traveler from calgary
looking forward to visit again
Posted 26 Nov 2016A week before arrival, received greetings and ask for our meal time preference. Upon arrival, the reception staff sat us down, offer welcome drink and snack while doing the paper work. Then she took us a tour to the hotel facility and explain to us in detail the specific of the hotel, for all sign and printed material are in Japanese only. The dinner and breakfast were exceptional, the server were well manner and took effort to explain to us each course even with limited English. This hotel is well structured to make guest have a comfortable and relaxing time. My wife and I enjoy our stay.
by A verified traveler
Fantastic Stay!! Great roykan
Posted 30 May 2016 on HotelsThis is a roykan, so you will be there for relaxation and get away. So it is not meant for shopping. The location is remote, it is about ten minute taxi ride from the station (the hotel will reimburse the taxi fare).
Food is extraordinary: both dinner and breakfast
Service is excellent, they place you in a very comfortable room, serve you champagne while walking you through the check in process. The staff will walk you to your room and explain all the little things in your room.
The room is big and comfortable, the sea view is fantastic, there is a private tradition wooden hot spring in the balcony, the bathroom is made by wood.
Hot spring: other than the in room hot spring, there are two hot spring located on the top floor that you can use (also private, as long as you see it is available) You don't need to share with others that you can enjoy with your family members.
Hotel is very quiet. There is not many rooms in the hotels, so you don't see other often except in meal time.
Overall, this is one of the best hotel I've ever stayed. It is also a nice gateaway from the busy tokyo city life that you can be totally relax. Good for staying 1 or 2 night while travelling Japan.
Recommended
for Everyoneby A verified traveler
Perfect combination of Japanese Ryokan and Western
Posted 3 May 2014
Pros: room size. generous and delicious meals
This hotel has perfect position facing Pacific Ocean. Included dinner and breakfast are fantastic. If the in room outdoor onsen is not enough, the top floor private family onsen will make you happy. We had great time in this hotel and my son was not willing to go next day.
by A verified traveler
素晴らしいおもてなしでした
Posted 11 Jun 2019 on Hotels景色、食事、接客方法全てにおいて素晴らしいです。また宿泊したいと思えるホテルです。
by A verified traveler
きめ細やかなサービスでした
Posted 9 Jun 2019 on Hotels妻の誕生日のお祝いとして家族で宿泊させて頂きました。到着してからのお部屋までのご案内して頂いたスタッフ、また食事の時の若いスタッフまで細やかな心遣いが随所に感じられ気持ちよく過ごさせて頂きました。
by A verified traveler
Posted 20 Apr 2019 on Hotels
