Ratings based on 173 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2023
This is my second time staying here while on vacation. I was a little nervous as I am from Canada and I don't speak any Portuguese. Igor at the front desk was amazing. He speaks very good English and went above and beyond for me. The one night that I was not able to see the people I came to visit Igor gave me a suggestion for supper and helped me order it.
The only thing that I was disappointed in was the wifi.
I will be coming back to Brazil in 3 months for my son's wedding and will definitely be staying here again.
by A verified traveler
Bom custo benefício
Posted 15 Nov 2021 on HotelsO hotel é bem localizado, a equipe é atenciosa e educada, com quartos pequenos, mas suficientes para o conforto do hospede. Contudo, o café da manhã é muito fraco, com pouquíssimas variedades. Entendo que eles tem de melhorar muito neste tópico. No restante, atendeu as expectativas.
by A verified traveler
Will suit those that like living on building sites
Posted 2 Feb 2019 on HotelsThis hotel is brand new, so new in fact, that parts are unfinished and still under construction!
Staff tried their best and were friendly and enthusiastic (especially kitchen staff at breakfast), but the hotel itself was a mess. From very poor workmanship in the recently built rooms - who wants uneven flooring in their room? And an ill-thought-out room layout means there's no where sensible to hang a towel in the bathroom. For a new hotel, there's absolutely no excuse for not enough plug sockets near the bed to charge your phone + watch!
On top of this, one of the lifts was not working, and there was an awful smell of construction dust in the corridors. Next time I'll try somewhere else in Itaúna.
Comment from Hotel Management
9 Mar 2019 by Isadora Ribeiro, Hotel Management
We feel very sorry about your experience, Mr! Perhaps in another opportunity you can change your opnion and vision about our hotel. We are indeed new, but we are also making improvements to change all the things that you mentioned. Regards, staff ibis Styles Itaúna.
by A verified traveler from Itaúna
Posted 22 May 2024
Esperava mais pelo preço que é cobrado, a tv era horrivel e não conectava a internet, o quarto é pequeno.
by A verified traveler
Posted 24 Mar 2024
Ambiente super agradável, café da manhã variado, instalações limpas e atendentes solícitos. Super indico!!
Comment from Hotel Management
10 Apr 2024 by Gerência, Hotel Management
Boa tarde, Alvacir! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Gerência, Hotel Management
Boa tarde, Hélio! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!
by A verified traveler
Posted 10 Mar 2024 on Hotels
Tudo muito bom. Pegamos o quarto familia com sofa cama que foi otimo para nosso bebê
Comment from Hotel Management
10 Apr 2024 by Gerência, Hotel Management
Boa tarde, Gustavo! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Gerência, Hotel Management
Boa tarde, Dionisia! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Gerência, Hotel Management
Boa tarde, Flávia! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!
by A verified traveler
Posted 24 Jan 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Gerência, Hotel Management
Boa tarde, Magna! Ficamos felizes com o seu feedback. A cada dia estamos nos aprimorando, graças a vocês. Obrigado pela preferência, volte sempre!
