Ratings based on 31 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2022 on Wotif
WARNING!!!! Do not stay at this property! I’m unsure where to begin but il try. Firstly rooms are the size of a shoebox, nothing like the photos. The rooms are dirty AF! We arrived and didn’t stay the first night as we were that disgusted, we had an extra night at our other hotel so we stayed there. We checked in the second night and as soon as you walk in you can feel the unpleasant aura. No pillow case on one of the beds. Half used toilet paper. Holes in the walls, couldn’t close the balcony door. Side table was broken so they tried to hide it by turning in the other way around. Carpet was dirty and severely stained along with the other side table. The toilet seat was also broken along with the drain in the shower. There were also holes in the bed head that were covered up with paper. There was a kettle with no coffee or tea and one paper cup for god knows what. We asked for pillowcases as soon as we got there and never got them. All in all management don’t care, they are FKN rude and basically just want your money. Definitely not a 4 star, more like a 2! When we did complain about all of this they tried to say it was end of busy season and they usually do the repairs when it’s low season which is utter BS! The hotel is falling apart and it’s vile in the extreme! I wouldn’t stay there even if it were for free! Shame on the management for scamming people! Luckily Wotif refunded us half of what we paid as they were ignoring their emails. STAY AWAY PEOPLE
Comment from Hotel Management
26 Dec 2022 by General Manager, Hotel Management
Dear Venesa, Allow me to apologize that your recent stay at Tk Taxim Hotel was not to your complete satisfaction. The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore be discussing the points mentioned, further with the team so as to understand why the flaws in service and product offering may have occurred. Our hotel has been completely renovated after the summer season, and we assure you that you will not experience any of the problems you mentioned. Please contact us in order to offer you a privileged opportunity to compensate for this situation and to assist you.Kindest Regards.Mehtap Karataş
by A verified traveler
The hotel is very very bad
Posted 5 Jun 2022 on HotelsThe bedroom is not clean and is not cleaned daily, only the towels are changed..
The room is broken, the lights are not working.
The bathroom is dirty and smelly..
Breakfast is nothing, not as in the pictures..
If you ask for something extra for breakfast, you have to pay, for example, fried eggs, you have to pay 5 pounds..
Comment from Hotel Management
27 Jun 2022 by GENEL MÜDÜR, Hotel Management
Dear sir Thank you for taking the time to evaluate us at Trip Advisor, thank you for your continued support to our brand, we are always happy to welcome you.we will take into account your positive and negative criticisms for us. We hope to see you again soon. Sincerely, mehtap karataş
by A verified traveler
Posted 16 Sep 2020
Comment from Hotel Management
26 Dec 2022 by General Manager, Hotel Management
Dear Guest,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Tk Taxim Hotel.With best regards,Mehtap KARATAŞ
by A verified traveler
Posted 20 Jan 2020
Very good room clean and good customer service will visit again
Comment from Hotel Management
19 Dec 2022 by General Manager- Mehtap KARATAŞ , Hotel Management
Dear Guest,We appreciate the great rating you have posted and look forward to welcoming you back at Tk Taxim Hotel in the future. Best regards.
by A verified traveler
Posted 23 Jun 2019
The hotel does not have a reception lobby for the entrance only and when checking out of the hotel they asked to pay the room value on the grounds that the amount paid for the site did not reach them and therefore I will not be able to leave the hotel until I pay, I refused and asked them to contact the company since I have proof of payment And deduct the amount from the credit card, treating them to live up to 4 stars
Comment from Hotel Management
19 Dec 2022 by General Manager , Hotel Management
Dear Sul, Allow me to apologize that your recent stay at Golden Age Hotel Istanbul was not entirely satisfactory. The points mentioned in your comment are not typical of the hotel or the service we strive to provide. So I will discuss the mentioned points further with the team to understand why there are defects in the service and product offering. Best regards
by A verified traveler from Washington D.C
Posted 1 Jun 2019
Small yet service was very good
Morning breakfast setup was excellent
Staff very friendly and courteous
Comment from Hotel Management
3 Jun 2019 by Hotel Reseption, Hotel Management
Dear Customer;
Thank you for your nice thoughts. Hope to see you again :)
by A verified traveler
Posted 7 Apr 2019
breakfast always same ,, 3 dishes hot food others are all salad and cheese ?
other are all OK
Comment from Hotel Management
30 Apr 2019 by b, Hotel Management
Thanks for your comment and rating have a nice day. Best regards.
by A verified traveler from Mississauga,Ontario
Posted 3 Apr 2019
Thr staff were great and friendly
I didn’t like the description of the room in the add was totally wrong
The room was facing building under construction which was very disappointed
Comment from Hotel Management
30 Apr 2019 by Hotel Management, Hotel Management
Dear Sir,
Thanks for the nice thoughts. Hope to see you again
by A verified traveler
Posted 12 Mar 2019 on Hotels
In overal it was a really clean hotel with a nice and very friendly staff, Nupelda hotel is like a hotel appartment with the acceptable standards.
Comment from Hotel Management
18 Mar 2019 by Mehtap Karataş, Hotel Management
Thank you for your positive comment. It is a pleasure and always will be to welcome you here again. Best regards, hotel magament. :)
by A verified traveler
Perfect holiday experience
Posted 6 Mar 2019 on HotelsWe stayed at Nupelda Bosphorus hotel for 8 nights and we are really satisfied with everything. First of all
hotel is on a perfect location. Staff is very friendly and helpful and are trying to help you solve any problem that you face. They actually brought our pizza delivery to our room and made sure that we are satisfied with everything. Cleanliness is one of the biggest advantages of this hotel, since everything is perfectly cleaned and since cleaning ladies even helped us to fold our laundry. When it comes to rooms all I can say is that they were absolutely perfect, with enough space for everything. Although we were skeptical about room size, we were really positively surprised, since as I have previously mentioned there is enough space for everything and since everything is modern and new. We also met General Manager who even waited for our taxi with us when we were checking out and talked to us in order to make sure everything was perfect. Overall I would say that this was our perfect stay, which we will always remember. This is by far the best hotel we could have chosen within that price range and we are definitely coming next year in order to relive our perfect trip to Istanbul.
Comment from Hotel Management
12 Mar 2019 by OUR GUEST, Hotel Management
NUPELDA BOSPHORUS HOTEL IS VERY THANK YOU FOR THESE BEAUTIFUL COMMENTS. YOUR POSITIVE AND NEGATIVE YOUMS ARE VERY IMPORTANT FOR US. WE HAVE BEEN SATISFIED WITH YOU AGAIN IN OUR AGAIN
OUR RESPECT
HOTEL MANAGEMENT
