Ratings based on 995 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
Very nice property and staff. Rooms clean and facilities in great condition. Well situated to see most of Istanbul’s great sites. Highly recommend
Comment from Hotel Management
8 Apr 2024 by SB, Hotel Management
Dear Faris, Thanks for posting such great feedback about your time at The Bank Hotel Istanbul. We are so glad to hear that you enjoyed your stay with us! We appreciate that you recommended our hotel to the other travelers. We would love to see and host you again.Best wishes,The Bank Team
by A verified traveler from Toronto
Posted 17 Mar 2024
Very helpful staff…very kind. would come back. Thank you all.
Comment from Hotel Management
18 Mar 2024 by SB, Hotel Management
Dear Oliver, Thank you for such a positive review. We are delighted to read that you enjoyed your time here so much that you would like to return. We appreciate your kind comments about our team who work hard to ensure we deliver the best service and always meet the guest's expectations. We would love to see and host you again for another superb experience.Best wishes,The Bank Team
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by SB, Hotel Management
Dear Valued Guest, Thank you so much for rating us! Highly appreciated. We look forward to welcoming you back soon. Best wishes,The Bank Team
by A verified traveler from Seattle
Posted 25 Nov 2023
Great place to stay. Staff was very friendly and helpful. Great location with easy access to transportation and historical places.
Comment from Hotel Management
28 Nov 2023 by SB, Hotel Management
Dear Pritam, Thank you for taking the time to share your positive review. We are pleased that you are enjoying your stay and found our prime location ideal for your visit. We appreciate your kind comments about our team. We would love to see and host you again at The Bank Hotel Istanbul.Best wishes,The Bank Team
by A verified traveler
Posted 15 Nov 2023
They are the best ever in Istanbul, welcoming team and excellent service.
Helpful and would go to the moon just to make us happy
Thanks Bank hotel team 🙏🙏
Comment from Hotel Management
18 Nov 2023 by SB, Hotel Management
Dear Islam, First, let us thank you for choosing us for your special occasion. It is wonderful to read that you enjoyed your stay with us. Our philosophy is simple, take care of the guests! We would love to see and host you again at The Bank Hotel Istanbul.Best wishes,The Bank Team
by A verified traveler
Posted 10 Nov 2023 on Hotels
Comment from Hotel Management
10 Nov 2023 by SB, Hotel Management
Dear Olga, Thank you so much for rating us. We really appreciate it! We look forward to welcoming you back soon. Best wishes,The Bank Team
by A verified traveler
Posted 8 Nov 2023 on Hotels
Excellent
Comment from Hotel Management
9 Nov 2023 by SB, Hotel Management
Dear Natasha,Thank you for this positive review of your stay. We are all delighted that your experience with us was so enjoyable. Our hotel aims to provide a memorable experience, and it's rewarding to know that we were able to meet your expectations! We would be delighted to welcome you back.Best wishes,The Bank Team
by A verified traveler
Posted 5 Nov 2023
This is an outstanding property! It’s in a great part of Istanbul for exploring, the roof top bar is brilliant, but the best thing is the staff who are incredibly welcoming and really made our visit special!
Comment from Hotel Management
6 Nov 2023 by SB, Hotel Management
Dear Stephanie, Wow! It sounds like you had a good time with us! Thank you for taking the time to share your feedback with us. It means so much when our guest share their experiences. We are glad we were able to meet your expectations! We would love to welcome you back soon for another amazing stay. Best wishes, The Bank Team
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
27 Nov 2023 by SB, Hotel Management
Dear Rabendra, We are so grateful for this amazing rating. Thanks for sharing it with us. We take pride in knowing our guests are happy with their experience. Look forward to welcoming you back soon. Best wishes,The Bank Team
by A verified traveler
Posted 26 Oct 2023
When I arrived I hated the small, ground floor, windowless room I was given but I complained and was given a nore spacious room the room was more than adequate for my needs. Front desk staff very helpful. It would have been nice to be able to take your own coffee and juice at breakfast but had to get your food and eat hslf of it before someone briught beverages. The room itself was nice.
Comment from Hotel Management
27 Oct 2023 by SB, Hotel Management
Dear Eileen, Thank you for this great review. The satisfaction of our guests during their stay is very gratifying for our team and it's great to know that your room was to your liking. We appreciate and value your feedback as we continuously work to improve service delivery. We look forward to welcoming you back soon. Best wishes,The Bank Team
